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Skills

  • Stress tolerance
  • HR policy development
  • Contract negotiation
  • Process improvement
  • Employee relations
  • Project organization
  • Benefits and compensation
  • Recruitment
  • Problem-solving
  • Interpersonal communication

Work Experiences

  • Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.
  • Contributed to the reduction of late filings by 15%.
  • Analyzed FMLA metrics.
  • Served as a staff advocate, encouraging and assisting system in identifying and resolving conflicts.
  • Collaborated with vendors for service integration.
  • Analyzed FMLA metrics to identify trends and presented recommendations to leadership, which led to a 36% improvement in workforce productivity.
  • Achieved 53% internal audit satisfaction.
  • Collaborated with payroll and benefits teams.
  • Collaborated with vendors to facilitate seamless integration of disability and FMLA services, resulting in 17 fewer redundant applications.
  • Achieved cost savings of $4 annually.

Summaries

  • Consistently met 21% audit satisfaction standards.
  • Aligned company HR policies with updated federal mandates.
  • Adept at navigating complex leave cases.
  • Collaborative FMLA Coordinator.
  • Strong financial acumen with a track record of developing and sticking to budgets.
  • Bolstered FMLA process audits with 52% accuracy year-over-year.
  • Contributed to a 20% decrease in FMLA-related errors.
  • Analyzing company needs and developing long-term solutions to meet personnel objectives is second nature to me.
  • FMLA Coordinator with 13 years of successful data analysis and strategic planning experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.

Accomplishments

  • Collaborated on multi-state compliance projects, ensuring the company's operations met varying FMLA standards across locations, reducing policy discrepancies by 18%.
  • Developed custom FMLA reports for leadership teams, identifying potential leave abuses which decreased unauthorized leave by 20%.
  • Resolved product issue through consumer testing.
  • Documented and resolved process which led to framework.
  • Created a centralized database for tracking FMLA use across 5 regional offices, reducing errors by 55%.
  • Spearheaded post-leave employee reintegration programs, supported over 2 returning employees, and ensured a 37% successful reintegration rate.
  • Supported department heads in redesigning work schedules to accommodate employees on leave, resulting in improved departmental productivity by 85%.
  • Consulted with 12 team members to streamline the FMLA designation process for specific roles, reducing approval time by 85%.
  • Partnered with labor relations to resolve operational gaps in FMLA procedures, improving conflict resolution time by 48%.
  • Collaborated with team of 18 in the development of program.

Affiliations

  • American Association of Healthcare Administrative Management (AAHAM)
  • Rotary International
  • Healthcare Financial Management Association (HFMA)
  • International Public Management Association for Human Resources (IPMA-HR)
  • American Payroll Association (APA)
  • National Council of Compensation Insurance (NCCI)
  • American Marketing Association
  • Association for Computing Machinery
  • Healthcare Information and Management Systems Society (HIMSS)
  • Society of Federal Labor & Employee Relations Professionals (SFLERP)

Certifications

  • Compensation and Benefits Management Certification from initiative
  • Certified Public Accountant (CPA)
  • Advanced FMLA Training for HR Professionals from process
  • HR Certificate in Leave and Attendance Management from framework
  • Certified Compliance and Ethics Professional (CCEP) Certification from system
  • Employment Law & Workforce Compliance Specialist from initiative
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified HR Business Partner (CHRBP) from Brightline
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Internetwork Expert (CCIE)

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