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Skills

  • Scheduling understanding
  • Product promotions
  • Procedure marketing
  • Category equipment
  • Marketing understanding
  • Lead prospecting
  • Supervision
  • Customer retention improvements
  • Business operations
  • Account servicing

Work Experiences

  • Achieved 65% reduction in product returns.
  • Achieved a 18% increase in cross-sell opportunities.
  • Achieved 75% revenue growth in key accounts.
  • Boosted conversion by 51%.
  • Achieved 11 new client acquisitions in one quarter by leveraging digital outreach and personalized marketing tactics.
  • Achieved a 23% increase in up-sell opportunities.
  • Used Microsoft Excel to keep track of important account and sales information in the company database.
  • Collaborated with the product development team to translate customer needs into new product features, boosting conversion by 67%.
  • Achieved growth over 6 months.
  • Implemented effective sales techniques and increased product sales to over $11 in 18 months.

Summaries

  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • Specialty Sales Consultant is a multi-talented Specialty Sales Consultant who is consistently rewarded for planning and operational improvements.
  • Accomplished in strategic sales planning and performance forecasting, consistently exceeding sales quotas by 32% in high-growth Miscellaneous segments.
  • Clear understanding of process improvement and risk assessment as well as performance reporting training.
  • Sales leader who is upbeat, energetic, and entrepreneurial.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Achieved 46% improvement in tracking high-quality leads.
  • Schedule flexibility and the ability to travel up to 16% of the time.
  • Accomplished in managing high-stakes contract negotiations.

Accomplishments

  • Fostered ongoing relationships with Microsoft Excel key accounts, maintaining 18% customer retention across all accounts.
  • Resolved product issue through consumer testing.
  • Conducted competitor analysis to refine sales strategies, resulting in a 72% increase in customer acquisition in 2020.
  • Collaborated with team of 5 in the development of method.
  • Recruited, trained, and mentored a team of 8 sales representatives, contributing to a 62% increase in territory revenue.
  • Led national sales presentations for HubSpot, achieving 20% YoY growth in new business development.
  • Reduced customer churn by 78% through targeted sales and retention initiatives focused on high-value clients.
  • Implemented CRM tracking for a sales team of 4, enhancing forecasting accuracy and reducing sales cycle by 63%.
  • Represented Beacon Labs at framework, leading to 15 new business leads and 83% conversion within the next quarter.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Toastmasters
  • Affiliate, National Association of Professional Saleswomen, Atlanta, 2018-Present
  • American Marketing Association
  • Certified Sales Trainer, Summit Group Professional Development Institute, 2020
  • American Medical Informatics Association
  • Keynote Speaker, Sales Growth & Strategic Planning Conference, Austin, 2016
  • Member, International Society of Pharmaceutical Engineering (ISPE), 2016
  • Society of Women Engineers
  • Certified Consultative Sales Strategy Trainer, CPA, 2016
  • Project Management Institute

Certifications

  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • Google Ads Certification - system
  • Negotiation and Influence Certification - Yale’s School of Management metric
  • Certified Brand Growth Specialist – Ironclad Systems
  • Certified Sales Operations Specialist (CSOS) - The Sales Management Association
  • Strategic Sales Management Specialization - initiative
  • Certified Digital Marketing Professional (CDMP) – Digital Marketing Institute
  • LinkedIn Sales Solutions: Sales Navigator Certification
  • SHRM Certified Professional (SHRM-CP)

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