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Skills

  • First Aid/CPR
  • Process improvement
  • Project presentation
  • Customer feedback management and improvement
  • Ability to lift heavy materials and equipment (up to 15 lbs)
  • Coordination with clients to design custom outdoor spaces
  • Organization
  • Safety and compliance
  • Problem resolution
  • Budget-conscious landscape material selection

Work Experiences

  • Responded to customer questions and concerns, usually returning voice mail messages within 4 hours.
  • Installed stonework in accordance with the landscape design plan and the client's requests.
  • Achieved a 14-year accident-free record.
  • Assisted with irrigation system installations.
  • Enticed potential customers with excellent service, risk assessment and performance reporting, converting 2 of them into paying customers.
  • Was in charge of grounds maintenance, which included trimming, weeding, and general clean-up.
  • Assisted in training seasonal staff.
  • Maintained residential construction sites, including hedge and shrub trimming.
  • Avoided weather-related delays.
  • Installed underground sprinkler systems to ensure that grass and greenery received enough water.

Summaries

  • Within Construction, senior Landscape Route Laborer and outstanding performer in client relations and risk assessment.
  • Advised clients on drought-resistant plant selections.
  • Proven track record of safely and efficiently operating all types of ground and gardening equipment.
  • Award-winning landscape laborer recognized for elevating the aesthetic appeal of commercial spaces through careful plant selection and expert maintenance.
  • Applied advanced pruning and trimming techniques.
  • Costs were consistently reduced while profits were increased.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Landscape Route Laborer with 13 years of successful performance reporting and risk assessment experience.
  • Individual who is dependable and unafraid of harsh weather conditions while performing a variety of tasks.

Accomplishments

  • Worked collaboratively with contractors to ensure timely execution of large-scale hardscape installations, reducing project delays by 73%.
  • Performed seasonal lawn care services for 14 customers, boosting lawn health by increasing soil aeration and penetration.
  • Planned and executed customizable landscape service packages for clients, resulting in increased revenue by 59% in 2021.
  • Implemented advanced organic pest control strategies, reducing chemical usage by 27% across 11 landscaping projects.
  • Consistently received client feedback ratings of 44% or higher for customer interactions and problem resolution.
  • Successfully installed irrigation systems across 14 acres of property to reduce water waste, improving water efficiency by 42%.
  • Collaborated with team of 11 in the development of standard.
  • Led a team of 3 workers in the successful laying of 16 square feet of turf, allowing the project to be completed 16 days ahead of schedule.
  • Created a plan for summer lawn care that minimized heat stress across 6 properties, reducing water usage by 59%.
  • Operated and maintained landscaping equipment, reducing downtime and maintenance costs by 57%.

Affiliations

  • Active in the National Green Infrastructure Certification Program (NGICP)
  • International Society of Arboriculture (ISA) Member
  • Certified Landscape Designer by Vantage
  • Professional Grounds Management Society (PGMS)
  • Seasonal Plant Selection Guide developed for 3 clients as a member of PGMS
  • Member of the American Public Gardens Association (APGA)
  • Society of Human Resource Management
  • Association of Information Technology Professionals
  • Arboriculture training completed through method
  • Volunteer with local parks department assisting with community landscape education programs

Certifications

  • Traffic Control Flagger Certification - system
  • Commercial Pesticide Applicator Certification - category
  • Licensed Tree Expert - category
  • Salesforce
  • First Aid/CPR Certified
  • Chainsaw Safety Training Certification - metric
  • Certified Business Analysis Professional (CBAP)
  • Green Roof Professional (GRP) - standard
  • Certified Landscape Lighting Specialist (CLLS) - category
  • Heavy Equipment Operator Certification - program

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