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Skills

  • Regulatory compliance
  • Project organization
  • Adaptive Sports Coaching
  • Program equipment
  • Customer satisfaction score improvement
  • Assessment Models for Emotional Wellbeing
  • Business operations
  • Client satisfaction surveys
  • Health and Wellness Program Execution
  • Patient evaluation skills

Work Experiences

  • Assessed patients' mental, emotional, social, and physical abilities, as well as their abilities and conditions that would benefit from recreational interventions.
  • Contributed to an overall recovery rate boost of 58% %.
  • Had an excellent attendance record and was always on time for work.
  • Achieved Innovation Award for innovative therapy-styled recreation programming that increased participant positive behavioral changes by 76%.
  • Built lasting relationships with participants' families.
  • Conducted weekly team meetings to align goals, resulting in team punctuality and a 73% increase in meeting productivity.
  • Achieved Top Performer for innovative therapy-styled recreation programming.
  • Collaborated with other departments to integrate recreational therapies with ongoing medical treatments, contributing to an overall recovery rate boost of 56%.
  • Benefited over 13 students.
  • Achieved a 79% improvement in customer satisfaction scores by revamping conflict resolution protocols among campers and staff.

Summaries

  • Collaborated with local schools and community health programs.
  • Achieved a 18% improvement in family and participant relationships.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adapted programs based on real-time feedback.
  • Adept at facilitating team-building exercises.
  • Adept at mentoring, coaching, and leading teams to provide top-tier recreational services. Reduced staff turnover by 50% through a focus on training and onboarding programs that built a culture of support and growth among counselors.
  • Collaborated with school districts and community partners.
  • Achieved Innovation Award for exceptional recreational service in 2022.
  • Recreational Counselor is a multi-talented Recreational Counselor who is consistently rewarded for planning and operational improvements.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Collaborated with therapists to develop a recreation therapy training module used to onboard new staff, improving team efficacy by 81%.
  • Used QuickBooks to analyze participant data and modify recreational programs, leading to a 28% improvement in overall engagement.
  • Implemented an evaluation tool using Workday, increasing data-driven decisions in recreational programming by 27%.
  • Coordinated with mental health professionals to incorporate therapeutic recreation into treatment plans for 8 participants, measured through improved psychological well-being outcomes.
  • Documented and resolved framework which led to standard.
  • Reset the annual budget to prioritize equipment upgrades, improving player safety and satisfaction across all sport-related activities.
  • Collaborated with healthcare professionals to create recreation-based recovery plans for over 11 participants, improving health and wellness outcomes.
  • Facilitated workshops that emphasized emotional intelligence and self-esteem for at-risk youth, positively impacting 14 participants.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 16 in the development of system.

Affiliations

  • American Mental Health Counselors Association (AMHCA)
  • Association for Applied and Therapeutic Humor (AATH)
  • Child Life Council (CLC)
  • Association for Community Health Improvement (ACHI)
  • Association for Addiction Professionals (NAADAC)
  • Art Therapy Credentials Board (ATCB)
  • United States Society for Education through Art (USSEA)
  • Association for Supply Chain Management (APICS)
  • International Association for Experiential Education (AEE)
  • Rotary International

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Therapeutic Recreation Specialist (CTRS)
  • Certified Public Accountant
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Youth Mental Health First Aid (YMHFA) Certification
  • CompTIA Network+
  • Trauma-Informed Care Specialist Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified Youth Sports Administrator (CYSA)
  • Apple Certified Associate (ACA)

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