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Skills

  • Wire knowledge
  • Internet research
  • Lean manufacturing techniques
  • Troubleshooting expert
  • Pneumatic activity expert
  • Business operations
  • cGMP environment
  • Current medical card
  • Budget administration
  • Operational improvement

Work Experiences

  • Used Adobe Creative Suite spreadsheets to keep track of income, labor, and expenses, and I generated weekly reports.
  • Answered 8 calls per 6 months to help customers with their questions and concerns.
  • Advised customers on various glass grades and assisted them in selecting the best glass for their needs.
  • Hoists, drills, precision measuring instruments, and electronic testing devices were among the hand and power tools I used.
  • Used gas welding equipment to weld metal parts according to the layout, welding diagram, or work order.
  • New supplies and equipment were requisitioned.
  • Read, understood, and followed written instructions to the letter.
  • Was able to maintain positive relationships with all of my clients.
  • Conducted daily Layered Process Audits in my department to ensure proactive control of the automobile manufacturing process.
  • Collaborated with standard customers to determine their needs and deliver category service.

Summaries

  • Commercial Facility-Maintenance Technician with 3 years of on-the-job experience and a can-do attitude.
  • With over 12 years of experience focusing on system diagnosis, I am a skilled maintenance technician/electrician.
  • Painting, concrete placement, and landscaping are all things that need to be done.
  • Recognized on a regular basis for outstanding performance and contributions to the Construction industry's success.
  • Foreman with over 12 years of hands-on experience and technical training in equipment installation.
  • Construction leader with experience in budgeting, project management, and team leadership.
  • Auto Glass Repair expert with experience in installation, repair, and maintenance.
  • Category Journeyman with project management, client relations, and workflow optimization experience.
  • Strengths in process improvement and project management backed up by Construction training.
  • Expert in the construction of procedure.

Accomplishments

  • Vendor Management:: Saved 8% on supply costs by working closely with suppliers to ensure components met department quality standards.
  • Negotiated partnerships with glass suppliers that resulted in 39% cost savings without sacrificing material quality.
  • Utilized diagnostic technology effectively to assess glass damage and provide accurate cost estimates, maintaining pricing transparency and client trust.
  • Collaborated with local auto body shops, resulting in a 71% increase in referral business and long-term revenue growth.
  • Contributed to a 6-person team that completed category, leading to recognition as a best practice for glass installation across the Southwest.
  • Engineered a new workstation layout for the auto glass installation team, reducing setup times by 64% and allowing for more installs per day.
  • Increased sales 15% over the past year.
  • Reduced average installation time by 17 minutes due to the development of advanced repair methods and process optimization strategies.
  • Crew Management: Interviewed, hired, trained and evaluated team of 25 construction employees.
  • Documented and resolved category which led to process.

Affiliations

  • Association for Computing Machinery
  • Certified Air Conditioning Specialist 2021
  • Mobile Tech Expo
  • National Windshield Repair Association (NWRA)
  • National Institute for Automotive Service Excellence (ASE)
  • Society of Commercial Fleet Managers (SCFM)
  • Automotive Aftermarket Suppliers Association (AASA)
  • Fleet Services Professional Certification 2021
  • Vehicle Technology Institute Membership
  • American Medical Informatics Association

Certifications

  • Advanced Auto Glass Fitting Technician Certification
  • AGSC Qualified Technician – Auto Glass Technician Certification
  • First Aid/CPR Certified
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • ServSafe
  • Automotive Service Excellence (ASE) Certification in Glass Specialty
  • Vehicle Damage Repair Certification by Institute of the Motor Industry (IMI)
  • Certified Auto Glass Installer (CAGI) from Cedar Works
  • Certified Public Accountant (CPA)

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