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Skills

  • CCTV
  • Customer service
  • Organization
  • Project organization
  • Insurance billing
  • Communications
  • Forecasting and planning
  • Supply chain optimization
  • Team building
  • Planning and coordination

Work Experiences

  • Oversaw a development team of 4 people working on a $18-million project for a core quality management system built on the SAP platform.
  • Was in charge of creating, updating, and optimizing business intelligence resources.
  • Conducted detailed gap analyses between business needs and current resources, managing stakeholder expectations and successfully bridging 6 critical gaps.
  • Conducted detailed gap analyses.
  • Analyzed post-merger integration activities, identifying significant synergies leading to cost-savings of $18.
  • Conducted primary research into customer behavior within Columbus, influencing product adjustments that grew customer retention by 85%.
  • Maintained a library of templates and reusable knowledge assets to aid business intelligence activities.
  • Improved operational efficiencies and gathered requirements to help the company transition on time and on budget.
  • Planned key business operational mandates and policies starting with defining customer demographics and target markets.
  • Bridged 18 critical gaps.

Summaries

  • Expert in framework with a strong aptitude for spearheaded and streamlined.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Experienced Business Intelligence Analyst with a track record of delivering cost-effective, high-performance technology solutions to meet changing business needs.
  • To solve complex problems in high-pressure environments, a qualified Business Intelligence Analyst with experience in data mapping and user acceptance testing is needed.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Forward-thinking and enterprising in terms of anticipating demands and making strategic recommendations based on real-time data.
  • Extends engagements and business opportunities by cultivating, managing, and leveraging client relationships.
  • Standard and framework have a proven track record.
  • Motivating leader who has built and managed procedure teams in the past.
  • Global Business Analyst is a hardworking and dependable Global Business Analyst who excels at client relations and cross-functional collaboration.

Accomplishments

  • Analyzed global supply chains and proposed strategic shifts, yielding a 73% % cost saving in logistics and improving cross-border compliance.
  • Executed competitive analysis reports for key global markets, providing actionable insights that led to a 18% % increase in market share for QuickBooks.
  • Led an enterprise-wide data migration initiative, reducing the switch-over time by 4 hours with minimal disruption to day-to-day global operations.
  • Developed custom dashboards for monitoring global performance across 10 markets, facilitating real-time decision-making for senior leadership.
  • Designed and executed a global pricing strategy that optimized revenue in the Northeast, increasing sales margins by 45% %.
  • Conducted market analysis for the Southwest, identifying growth opportunities that resulted in an expansion plan with potential revenue increases of $5 by 2021.
  • Automated CRM reporting processes, driving a 41% % decrease in manual tasks and a 72% % improvement in customer response time.
  • Engineered predictive models that projected business performance across 11 countries, leading to a 28% % increase in forecast accuracy.
  • Presented recommendations to executive stakeholders to scale global operations, resulting in the decision to expand into Seattle and create a new regional HQ.
  • Managed a portfolio of 2 international projects, on budget and within scope, enhancing operational processes and reducing project timelines by 84% %.

Affiliations

  • Certified Associate in Project Management (CAPM), 2017-Present
  • Certifications Committee Member, Association for Financial Professionals (AFP), 2021-2016
  • Member, Association for Strategy Automation & Data Analysis (ASADA), 2022-Present
  • Lead for Cross-Functional Task Force on Business Intelligence, Cedar Works, 2019
  • Lead Organizer, AI & Data Forecasting Symposium, Portland, 2019
  • Contributor, International Journal of Business Analytics, 2020-2023
  • Participant, Executive Leadership Accelerator Program, Vantage, 2015
  • Certified ScrumMaster (CSM), Scrum Alliance 2021
  • Member, Chartered Global Management Accountant (CGMA), 2020-Present
  • Board Observer, Emerging Markets Finance Association, 2019-Present

Certifications

  • Certified Public Accountant (CPA)
  • Certified Business Analysis Professional (CBAP) - Vantage
  • Association for Financial Professionals – Certified Treasury Professional (CTP)
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • Chartered Financial Analyst (CFA) category
  • CompTIA Network+
  • Diploma in International Business Management – Harbor & Co.
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Amazon Web Services (AWS) Certified Data Analytics - Specialty - 2017

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