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Skills

  • Commercial and residential assignments
  • Cost reduction strategies
  • Floor and wall projects
  • Tile cutting
  • Hand tools
  • Granite countertop installation
  • Regulatory compliance
  • Custom countertop design
  • Adherence to local building codes
  • Adaptive decision-making on job sites

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with builders and plumbers.
  • Created a maintenance log system.
  • Collaborated with local contractors to fabricate over 2 custom granite surfaces for high-value, time-sensitive projects, consistently meeting deadlines.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Coordinated backsplashes with project timelines.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Answered 18 calls per several months to help customers with their questions and concerns.
  • Looked for industry trends on social media and through online sources.
  • Completed the system project.

Summaries

  • Consistently exceeded industry standards.
  • A capable Tile Setter who can handle special projects while working quickly and efficiently.
  • Contributes to high-profile design projects.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved $8 in annual savings.
  • Accomplished at reducing material waste.
  • Award-winning technician recognized in 2020 for excellence in granite fabrication and installation, consistently exceeding industry standards.
  • Strengths in vendor management and team leadership backed up by Miscellaneous training.
  • Collaborated successfully with design teams.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Maintained Microsoft Excel systems to manage slab inventory, ensuring availability and quick access to materials needed for rapid project execution.
  • Collaborated with local contractors to fabricate and install over 2 custom granite countertops, achieving a 37% faster turnaround time.
  • Trained 15 new hires on granite installation techniques, improving team performance and reducing project completion times.
  • Collaborated with designers to interpret blueprints and technical drawings accurately, ensuring proper slab alignment and installation accuracy.
  • Restructured the production floor layout to enhance efficiency, reducing time spent between fabrication and installation by 70% hours.
  • Collaborated with team of 4 in the development of framework.
  • Achieved a 69% increase in customer satisfaction by focusing on meticulous post-installation cleanup procedures.
  • Worked with category experts to ensure all granite met regulatory standards, guaranteeing durability and client satisfaction.
  • Developed and implemented preventive maintenance schedules for granite fabrication equipment, decreasing downtime by 17 hours weekly.
  • Improved on-site productivity by 82% by introducing real-time project tracking and coordination with subcontractors.

Affiliations

  • Project Management Institute
  • American Society of Safety Professionals
  • Safety and Jobsite Leadership Course through Lakeside Partners in 2018
  • Student Member of method specializing in stone and surface manufacturing
  • Stone Industry Skill Standards Forum chaired by Cedar Works in 2015
  • Professional development through courses at standard in 2018
  • Stone Fabricators Alliance (SFA) – Active Member method
  • Association of Information Technology Professionals
  • Graduate of ServiceNow specialized in blueprint and technical drawing for surface installations
  • American Council of Engineering Companies (ACEC) – Granite Installation Consultant 2024

Certifications

  • Certified Natural Stone Countertop Installer (NSCI)
  • OSHA 10-Hour Construction Safety and Health Certification
  • Precision Measuring Instruments Certification
  • Advanced CNC Machining and Programming Certification
  • CompTIA Network+
  • Salesforce
  • Certified Laser Templator (European Stone Fabricators Association)
  • Certified Six Sigma Green Belt (CSSGB)
  • Lean Six Sigma Yellow Belt Certification
  • First Aid & CPR Safety Certification (Red Cross)

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