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Skills

  • Administrative support
  • Fertilizer safety
  • Insurance billing
  • Advanced Mower Operation
  • Relationship development
  • Team management
  • Client satisfaction enhancement
  • Client Budget Planning
  • Inventory management
  • MS Office

Work Experiences

  • Delegated and assisted with landscaping, lawn maintenance, and tree pruning tasks.
  • Achieved a 78% decrease in crew turnovers.
  • Allocated specialty materials for Power BI projects.
  • Instructed lawn service crew members on how to properly apply lawn fertilizers and insecticides.
  • Constructed outdoor living spaces.
  • Purchased landscape and plant materials from local vendors to avoid delays or downtime.
  • Was in charge of equipment and vehicle maintenance, fueling, and cleaning.
  • Completed projects without penalties.
  • Checked completed work to ensure that quality standards and requirements were met.
  • Achieved a 28% improvement in efficiency.

Summaries

  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Active leader with excellent communication and collaboration skills.
  • Multilingual and fluent in Mandarin and Portuguese, with a strong grasp of cultural differences.
  • A track record of dependability and dynamic leadership.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Landscape Manager with a lot of experience managing people, clients, budgets, projects, and work sites.
  • Landscaping professional with experience supervising groundskeeping teams to complete projects on time and on budget for clients.
  • Budget management in process settings and vendor management in quality assurance settings.
  • Known for high-quality, long-lasting work and top-notch customer service.
  • Landscape Maintenance Foreman is a hardworking and dependable Landscape Maintenance Foreman who excels at project management and process improvement.

Accomplishments

  • Coordinated with hardscape contractors to incorporate water features and outdoor seating, elevating site usability and increasing client project renewals by 28%.
  • Managed a budget of $7 while overseeing multiple landscaping projects, reducing overhead costs by 42% through strategic resource allocation.
  • Increased customer retention by 47% by ensuring high-quality, sustainable landscaping practices for commercial properties in Chicago.
  • Achieved full year compliance with industry-standard OSHA without incidents, ensuring all chemical applications were safely deployed and documented.
  • Responded to client requests within 11 hours with tailored maintenance solutions, raising customer satisfaction scores by 68%.
  • Increased seasonal maintenance efficiency by 54% through predictive scheduling of plant and tree care across Boston.
  • Crafted monthly performance reports tracking project budgets, worksite hours, and materials used, leading to a 71% improvement in cost control.
  • Led a multi-location project in Boston, improving landscape aesthetics for corporate campuses while enhancing environmental diversity by 51% species.
  • Trained and certified new employees in the proper use of mowers and landscaping tools, reducing equipment mishandling incidents by 21%.
  • Trained 5 employees in weed identification and chemical application best practices, achieving Scrum Master compliance across all project sites.

Affiliations

  • Affiliated with the Turfgrass Producers International (TPI), maintaining expertise in turf species and maintenance methodologies.
  • Member of the Sustainable Sites Initiative (SITES), focused on developing eco-friendly and sustainable landscape solutions.
  • Received certification in First Aid/CPR through the Red Cross, ensuring well-rounded team safety during landscape projects.
  • Affiliated with the Ecological Landscape Alliance (ELA), focusing on sustainable, low-impact landscaping processes.
  • Certified Pesticide Applicator through the state of Denver, reinforcing environmentally conscious landscape maintenance practices.
  • Member of the American Public Gardens Association (APGA), gaining exposure to horticultural advancements and best practices.
  • Active participant in the Environmental Design Research Association (EDRA), integrating evidence-based environmental design into landscaping projects.
  • Member of the National Association of Landscape Professionals (NALP) since 2020, providing access to industry resources and best practices for landscape management.
  • Affiliated with the Society of Municipal Arborists (SMA), specializing in urban forestry and tree maintenance.
  • Affiliated with the Association of Professional Landscape Designers (APLD), facilitating innovative landscape designs and sustainable solutions.

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified Playground Safety Inspector (CPSI) - metric
  • Certified Erosion Control Specialist - 2023
  • National Green Infrastructure Certification Program (NGICP)
  • Certified Turfgrass Professional (CTP) - 2022
  • Certified Treecare Safety Professional (CTSP) - 2019
  • Certified Erosion, Sediment, and Storm Water Inspector (CESSWI)
  • CompTIA Network+
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)

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