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Skills

  • Framework equipment
  • Emergency response procedures
  • Active listening
  • Communications
  • Cultural competence in therapy
  • Cognitive-behavioral therapy (CBT)
  • MS Office
  • Art therapy program facilitation
  • Trauma-informed care
  • Documentation requirements

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Saved $12 by putting in place cost-cutting measures that addressed long-standing issues.
  • Taught patients and their families about meditation, guided imagery, breathing techniques, and reiki.
  • Effectively maintained a caseload of 5 sessions per week using alternative therapies.
  • Adhered to safety and compliance guidelines.
  • Transported Asana to two years customer locations.
  • Achieved a maximum score of process on PMP program.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved results over 6 months.
  • Assisted patients through challenging emotional transitions, including grief and trauma recovery, improving patient mood scores by 78%.

Summaries

  • Working with system and program patients is part of my background.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Strengths in strategic planning and process improvement backed up by Healthcare training.
  • Expert at leading group sessions and providing one-on-one therapy for a variety of issues.
  • Effective intervention and assessment techniques are second nature to her.
  • Achieved 42% reductions in patient incidents.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Addresses the emotional and psychological needs of high-risk patients.
  • Adept in facilitating emotional recovery.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.

Accomplishments

  • Received commendation for maintaining a calm and composed demeanor during multiple patient crises, ensuring the safety of both staff and patients.
  • Reduced re-admittance rates of high-risk individuals by 46% through consistent delivery of trauma-informed care techniques.
  • Demonstrated advanced competence in patient safety protocols, helping to reduce total incident reports by 15% with zero safety violations in one year.
  • Successfully led restructuring of therapy session schedules, resulting in a 46% increase in patient attendance.
  • Orchestrated group therapy sessions that saw a 50% rise in patient participation and engagement within the past year.
  • Acknowledged by management for quick response time and effective de-escalation strategies, reducing critical incidents by 58% in 18 months.
  • Developed and facilitated recreational therapy activities leading to a 9% increase in patient interaction and attendance in therapeutic programs.
  • Documented and resolved method which led to procedure.
  • Collaborated with mental health professionals to align therapeutic strategies with patient wellness objectives, resulting in improved outcomes for 10% of patients.
  • Maintained compliance with institutional safety protocols, directly reducing patient safety incidents by 35%.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Behavioral Health Academy
  • Association for Behavioral and Cognitive Therapies (ABCT)
  • International Council of Nurses
  • Association of Mental Health and Wellness Initiatives
  • Association for Computing Machinery
  • Therapeutic Recreation Coalition
  • National Association of Psychiatric Health Systems (NAPHS)
  • National Alliance on Mental Illness (NAMI)
  • American Board of Forensic Psychology

Certifications

  • Behavioral Health Specialist Certification (BHS) – Cedar Works
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant
  • Certified Corrections Officer (CCO) – American Correctional Association
  • Certified Business Analysis Professional (CBAP)
  • Substance Abuse Counseling Certification
  • Apple Certified Associate (ACA)
  • Certified Anger Management Specialist (CAMS)
  • Certified Patient Care Technician (CPCT/A)
  • Certified Dialectical Behavior Therapy Professional (CDBT)

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