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Skills

  • Comprehensive vulnerability assessments
  • Data breach investigation and response
  • Planning and coordination
  • Managing security breaches
  • Monitoring computer viruses
  • Telecommunications systems
  • Supervision
  • Resource allocation
  • Organization
  • Invoice generation

Work Experiences

  • Was in charge of all tasks delegated to me, including client relations and quality assurance.
  • Achieved a 26% improvement in protection efficiencies.
  • Learned performance reporting and project management to help with office needs.
  • Finished metric of project, which resulted in category.
  • Achieved a 67% decrease in onsite incidents.
  • Answered 8 phone calls per one year to assist customers.
  • Conducted extensive security audits.
  • Achieved full compliance with Lean.
  • Working with team members and customers to find workable solutions improved operations.
  • Kept my standard knowledge up to date by doing process improvement and cross-functional collaboration.

Summaries

  • Knowledge of Jira in depth, as well as budget management and workflow optimization abilities.
  • HubSpot and Tableau experts with exceptional interpersonal skills.
  • Multilingual and fluent in Spanish and Japanese, with a strong grasp of cultural differences.
  • Expert in procedure with a strong aptitude for improved and implemented.
  • Security Contractor and team leader with 4 years of experience in category settings.
  • Proven track record of motivating spearheaded to achieve team, individual, and management goals.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Adept at coordinating multi-agency security efforts.
  • Achieved a reduction in unauthorized access incidents by 44%.
  • IT professional with a proven track record of planning, analyzing, and implementing security plans and initiatives.

Accomplishments

  • Effectively managed remote monitoring solutions for clients in Law Enforcement and Security, increasing system uptime by 43% and reducing operational costs.
  • Streamlined the process of asset tracking and monitoring using Tableau, thereby reducing reporting errors by 47% and improving situational awareness.
  • Designed and monitored access control systems for restricted areas, reducing unauthorized access incidents by 32% through continuous updates and training.
  • Overhauled SOC monitoring protocols, increasing detection rates on abnormal activity in surveillance footage by 15%.
  • Recommended and implemented identity and access management (IAM) best practices for Brightline, drastically reducing insider threats by 65%.
  • Created a secure communications pipeline using Microsoft Excel to ensure confidentiality during high-level government and corporate operations in several months.
  • Developed and implemented security layers that prevented data exfiltration attempts during phishing attacks, reducing phishing success rates by 58%.
  • Led a multinational response team in a security breach containment exercise, contributing to a 24% improvement in recovery practices.
  • Directly collaborated with federal agencies to conduct security drills, enhancing readiness for potential cyber/physical hybrid threats within Phoenix.
  • Coordinated security efforts across 13 locations through effective surveillance strategies and real-time reporting tools, reducing crime rate by 46%.

Affiliations

  • Member of InfraGard, a collaboration between the FBI and private sector on cybersecurity and infrastructure protection.
  • Participant in joint training exercises through the International Association of Hostage Negotiators (IAHN), focusing on threat management and de-escalation.
  • Certified in CompTIA Security+, maintaining connections through alumni network and professional development opportunities.
  • Certified Ethical Hacker (CEH), maintaining affiliation with the EC-Council for continuous training on ethical hacking and network defense.
  • Certified by the Physical Security Professional (PSP) program under ASIS International, recognized for proficiency in physical security assessments.
  • Collaborated in the Association for Data and Cyber Governance (ADCG), addressing privacy regulations and compliance for multinational corporations.
  • Subscribing member of the International Criminal Investigative Training Assistance Program (ICITAP), consulting on law enforcement engagements globally.
  • Certified Information Systems Security Professional (CISSP), maintaining active membership with 2021 certification renewal.
  • Participant in National Defense University's Joint Forces Staff College (JFSC) executive security courses, specializing in military and international security strategy.
  • Member of the International Information System Security Certification Consortium (ISC)², specializing in information security governance and risk management.

Certifications

  • Advanced Physical Security Tactics – Cedar Works
  • Master Security Certification – Meridian
  • Salesforce
  • Certified Protection Professional (CPP) - ASIS International
  • Certified Ethical Hacker (CEH) - EC-Council
  • Certified Emergency Manager (CEM) - International Association of Emergency Managers (IAEM)
  • Associate Protection Professional (APP) – ASIS
  • Surveillance Detection Training – ServiceNow
  • CompTIA A+ Technician
  • Physical Security Professional (PSP) - 2015

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