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Skills

  • Relationship development
  • Customer satisfaction improvement
  • Process improvement
  • Communications
  • Managing SAP claims exposure
  • Document processing workflow optimization
  • Identifying profit maximization strategies in underwriting
  • Proficient in Asana
  • Advanced financial modeling
  • Data integrity

Work Experiences

  • Collaborated with legal departments on complex contracts.
  • Achieved a 99% accuracy rate in entering complex policy data into Power BI, contributing to improved processing speeds and customer satisfaction ratings.
  • Analyzed risk factors associated with high-value policies (over $16), enabling the underwriting team to make more informed decisions on key accounts.
  • Achieved a 73% improvement in pricing accuracy during 2022.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Assumed responsibility for monitoring aggregate risk exposures across multiple lines, preventing excess accumulation and ensuring underwriting compliance.
  • Collaborated with external marketing teams to successfully integrate client feedback into underwriting procedures, leading to a 45% improvement in overall client satisfaction.
  • Conducted risk assessments for 14 client applications.
  • Analyzed risk factors for high-value policies.
  • Collaborated with the claims department.

Summaries

  • Smart, dependable, and knowledgeable about Medicaid and non-Medicaid benefits.
  • Professional with experience verifying insurance benefits and generating appropriate patient documentation.
  • Adept at facilitating communication between brokers and underwriters.
  • Advanced financial analysis expertise.
  • Collaborated with claims teams.
  • Client-focused Senior Underwriting Assistant proficient in leveraging financial modeling for individualized risk profiling, resulting in $5 in premium revenue growth within 2022.
  • Clear understanding of project management and performance reporting as well as project management training.
  • Accomplished Senior Underwriting Assistant.
  • Accomplished Senior Underwriting Assistant with a proven track record of managing premium projections and risk evaluations, resulting in $10 in additional premiums within 18 months.
  • Senior Underwriting Assistant is a multi-talented Senior Underwriting Assistant who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Analyzed Jira trends, providing insights that led to the introduction of new products that boosted revenue by 65%.
  • Created detailed risk reports that uncovered new opportunities for risk mitigation strategies, reducing underwriting exposure by 28%.
  • Devised a new method for daily performance tracking that improved underwriting team's efficiency by 46%.
  • Streamlined the renewal process for SAP, resulting in a 29% improvement in client retention rates.
  • Documented and resolved procedure which led to metric.
  • Produced comprehensive underwriting reports, gathering data from 12 platforms to assist strategic decisions for the 2022 fiscal year.
  • Collaborated on data-driven projects involving predictive analytics, reducing mispriced policies by 29% while enhancing portfolio performance.
  • Led quality reviews to catch discrepancies before approval, which reduced claim rejections by 38% year-over-year.
  • Spearheaded underwriting quality audits, reducing policy issuance errors by 64% and improving compliance standards across the department.
  • Performed detailed risk analysis on insurance portfolios, contributing to a 75% increase in department profitability in 2024.

Affiliations

  • Professional Liability Underwriting Society (PLUS)
  • International Claims Association (ICA)
  • Insurance Institute of America (IIA)
  • National Association of Professional Insurance Agents (PIA)
  • Life Office Management Association (LOMA)
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • Chartered Property Casualty Underwriters (CPCU) Society
  • Casualty Actuarial Society (CAS)
  • American Marketing Association

Certifications

  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)
  • Certified Professional in Insurance Underwriting (CPIU) – Brightline
  • Insurance Data Management Certificate – Ironclad Systems
  • Associate in Regulation and Compliance (ARC) – Ironclad Systems
  • Accredited Advisor in Insurance (AAI) - Northwind
  • Professional in Insurance Regulatory Compliance (PIRC) Certificate – Lakeside Partners
  • Property and Casualty Insurance License – Columbus
  • Google Certified Professional Cloud Architect
  • Certificate in Commercial General Liability – Meridian

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