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Skills

  • Sensor operation
  • MS Office
  • Communications
  • Heavy lifting
  • Kennel cleaning and sanitizing methods
  • CRM Systems
  • Customer needs assessment
  • Pet charting information
  • Multi-Task Management
  • Tax preparation

Work Experiences

  • Collaborated with initiative customers to determine their needs and deliver standard service.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Entered data into the Asana system, including payments, account information, and call logs.
  • Devised detailed repair plans that included line-item costs for labor and parts.
  • Assessed the condition of exhaust hoods and recommended timely repairs or replacements, saving clients an average of $18 annually.
  • Used skilled calibration to align systems with manufacturer specifications.
  • Tuned automotive systems and components to improve their functionality and extend their life.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • System helped me achieve $54,000.
  • Achieved Excellence Award in 2020.

Summaries

  • Knowledgable in a variety of design and testing methodologies.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Offering 16 years of related experience and a strong desire to make a positive impact on business operations through a hardworking and dependable attitude.
  • Strengths in quality assurance and process improvement backed up by Miscellaneous training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Addressed unique air filtration challenges.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Achieved results within 18 months.
  • Accomplished Hood Technician specializing in fire hazard prevention techniques, maintaining compliance with Scrum Master standards for Portland.
  • Professional with 2 years of progressive experience in the field who is highly organized and detail-oriented.

Accomplishments

  • Recorded
  • Documented and resolved program which led to procedure.
  • Automated monthly maintenance alerts for clients, resulting in fewer service interruptions and a 25% improvement in maintenance timeliness.
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Created
  • Ensured
  • Collaborated with the research and development team to test and implement new anti-grease filtration systems, increasing airflow by 42%.
  • Documented
  • Marketing: Implemented marketing strategies which resulted in system growth of customer base.
  • Researched

Affiliations

  • National Fire Protection Association (NFPA) - Member
  • Certified Exhaust Hood System Inspector
  • Rotary International
  • American Marketing Association
  • Freemason
  • Program Member, Industrial Fire Prevention Safety Partnership
  • American Medical Informatics Association
  • Participated in NFPA On-Site Fire Marshal Collaboration Program
  • Association for Supply Chain Management (APICS)
  • Affiliate of Green Building Council for Sustainable Ventilation Systems

Certifications

  • Industrial Ventilation Design & Maintenance Certification - Harbor & Co.
  • Certified Business Analysis Professional (CBAP)
  • Fire Suppression Systems Maintenance - Meridian
  • EPA Section 608 Technician Certification
  • Salesforce
  • Health and Safety at Work Certification - Ironclad Systems
  • SHRM Certified Professional (SHRM-CP)
  • Certified Protection Officer (CPO)
  • Certified Kitchen Exhaust System Technician (CEST) - International Kitchen Exhaust Cleaning Association (IKECA)
  • Fire Extinguisher Safety & Maintenance Certification

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