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Skills

  • Electronic health record (EHR) implementation
  • Patient care management
  • Health Information Technology (HIT) Integration
  • Clinical protocol adherence
  • Customer service
  • First Aid/CPR
  • Medication error reduction
  • Multidisciplinary collaboration
  • Patient educational material development
  • Budgets

Work Experiences

  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Conducted internal audits of patient care processes, identifying key areas for improvement that increased compliance rates by 81% in 6 months.
  • Collaborated with multidisciplinary teams.
  • Achieved successful accreditation audit.
  • Conducted assessments to identify patient needs.
  • Analyzed critical data.
  • Collaborated with pharmacy teams.
  • Championed the adoption of CPA standards across the department, resulting in a successful accreditation audit with zero non-compliance issues.
  • Co-authored a research proposal.
  • Championed the adoption of OSHA standards.

Summaries

  • Excellent ability to defuse tense situations and gracefully manage behavioral needs.
  • Bring a unique blend of clinical expertise and data analysis.
  • Accomplished Clinical Advisor with a talent for leading research efforts, contributing to Outstanding Service Award-winning innovations in patient care delivery and medical research.
  • Accomplished in integrating technology solutions such as EHR platforms to enhance client care and boost team productivity by 32%, while ensuring seamless clinical operations.
  • In difficult and stressful situations, remains calm and effective.
  • Collaborated with senior management.
  • Collaborated with healthcare providers across Phoenix.
  • Healthcare professional with a calm demeanor who is committed to providing excellent patient care, as well as companionship and support.
  • A skilled Clinical Advisor with 11 years’ experience in training healthcare teams, I drove a 35% increase in successful clinical certifications and competencies.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Led a clinical research project that identified new treatment protocols, improving patient outcomes by 80%.
  • Resolved product issue through consumer testing.
  • Mentored a team of 6 clinicians in advanced patient care techniques, fostering a 74% improvement in performance metrics.
  • Applied clinical expertise to reduce medication errors, achieving a 42% improvement in patient safety outcomes.
  • Collaborated with risk management teams to enhance safety measures, leading to 5 certifications earned for compliance.
  • Collaborated with clinical researchers to analyze patient data, enhancing outcome tracking accuracy by 57%.
  • Authored and presented clinical reports, contributing to the adoption of new care strategies increasing patient recovery rates by 73%.
  • Advised on safety protocol enhancements, improving compliance rates by 38% across clinical operations.
  • Collaborated on an interdisciplinary project that improved clinical data interpretation accuracy by 67%.
  • Collaborated with team of 9 in the development of program.

Affiliations

  • American College of Healthcare Executives (ACHE)
  • National Quality Forum (NQF)
  • Jaycees
  • International Council of Nurses
  • Rotary International
  • American Academy of Ambulatory Care Nursing (AAACN)
  • American Nurses Association (ANA)
  • Certified Hospice and Palliative Nurse (CHPN) Association
  • Project Management Institute
  • American Marketing Association

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Academy of Medical-Surgical Nurses (AMSN) RN-BC Certification
  • Certified Business Analysis Professional (CBAP)
  • Advanced Cardiovascular Life Support (ACLS)
  • Certified Public Accountant
  • Certified Professional in Healthcare Quality (CPHQ)
  • Apple Certified Associate (ACA)
  • Board Certified Case Manager (BCCM)
  • Clinical Nurse Leader (CNL) Certification
  • Certified Diabetes Educator (CDE)

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