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Skills

  • Market trend analysis and forecasting
  • Campus diversity enhancement
  • Supervision
  • Development of recruitment pipelines
  • Enrollment strategy development
  • Framework equipment
  • Operational workflow improvement
  • ROI analysis on recruitment marketing
  • Mobile-first application strategies
  • High-impact digital marketing initiatives

Work Experiences

  • Kept track of overhead, prepared budgets, and directed spending and resources to support fiscal efficiency.
  • Collaborated with academic departments to customize recruitment efforts, increasing campus diversity by 55% over 17 years.
  • Answered 18 calls per one year to help customers with their questions and concerns.
  • Addressed financial aid concerns effectively.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Maintained program files, records, databases, and websites to gather research and prepare and submit category reports.
  • Met with students, parents, and school officials to discuss and resolve educational issues and problems.
  • Planned educational activities, faculty lectures, and departmental events to support the institution's mission and values.
  • Achieved a 62% increase in student sign-ups.
  • Obtained grants and other funding sources for educational programs and projects, as well as drafted proposals and agreements to ensure proper allocation.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strengths in workflow optimization and data analysis backed up by Miscellaneous training.
  • Achieved 79% growth in underrepresented student populations.
  • Achieved 71% growth in student recruitment.
  • Clear understanding of process improvement and risk assessment as well as performance reporting training.
  • Achieved a standard improvement in communication efficiency.
  • Accurately projected enrollment trends within 58% of actual registered students.
  • Collaborated with academic leadership.
  • Client-centered enrollment professional with a proven record for streamlining recruitment processes. Devised new workflows that reduced processing times by 76% while increasing applicants' satisfaction and engagement.

Accomplishments

  • Collaborated with marketing and outreach departments to target underserved student populations, boosting diversity in the applicant pool by 38%.
  • Established continuous training programs for enrollment staff focusing on diversity and inclusion, leading to a 24% increase in diverse applicant yield.
  • Led and managed an admissions team of 4, driving their performance and increasing the overall efficiency of enrollment processes by 81%.
  • Managed 18 staff members during a successful transition to a remote admission process, ensuring uninterrupted operations and maintaining 18% applicant satisfaction.
  • Collaborated with team of 5 in the development of program.
  • Developed cross-departmental partnerships with academic and financial offices to implement early financial aid estimates, improving enrollment yield by 27%.
  • Created a robust outreach campaign to engage high-achieving students, resulting in a 37% growth in applications from top quartile performers.
  • Generated advanced dashboards to track enrollment metrics, allowing for real-time adjustments to recruitment strategies based on data insights.
  • Expanded international outreach efforts that boosted international student applications by 67% year-over-year.
  • Improved efficiency in financial aid processing in collaboration with the finance team, reducing average processing time by 3 days.

Affiliations

  • Jaycees
  • Society of Human Resource Management
  • Enrollment Management Association (EMA)
  • American Council on Education (ACE) – Leadership Network
  • Association for Computing Machinery
  • Certification of Advanced Enrollment Analytics 2023 from Brightline
  • Institutes of Higher Education Management Atlanta Consortium
  • Strategic Enrollment Task Force Member Ironclad Systems
  • American Marketing Association
  • Association for Supply Chain Management (APICS)

Certifications

  • Higher Education Recruitment Leadership Certificate Northwind
  • Certified Public Accountant
  • Certified Enrollment Management Professional (CEMP) - Beacon Labs
  • Management and Leadership in Higher Education Certificate Vantage
  • Cisco Certified Network Associate (CCNA)
  • Certified Specialist in Higher Education Admissions Operations Brightline
  • SHRM Certified Professional (SHRM-CP)
  • Advanced Financial Aid Process Optimization Training Cedar Works
  • Advanced Enrollment Analytics Certificate Asana
  • Certified Diversity Recruitment Professional (CDRP) Cedar Works

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