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Skills

  • Public safety
  • Process improvement
  • Relationship development
  • Team building
  • Emergency Equipment Maintenance
  • Injury prevention strategies
  • Group and individual instruction
  • Child supervision and safety
  • In-Service Training Facilitation
  • Multi-tasking in High-Volume Environments

Work Experiences

  • Checked water readings every one year to ensure that chemicals remained at safe levels and that patrons did not become ill.
  • Collaborated with a 18-person team.
  • Assisted patrons and answered questions.
  • Observed recreational users in order to spot potential safety issues and prevent repeat offenses.
  • Built rapport with pool visitors and provided a welcoming, inclusive environment by assisting patrons, answering questions, and enforcing rules diplomatically.
  • Achieved zero health code violations.
  • Reminded students to practice swimming strokes in order to improve technique and develop their skills.
  • Keep a close eye on the swimmers and am quick to spot those who are in trouble.
  • Conducted daily water quality tests.
  • Achieved zero safety incidents.

Summaries

  • CPR Certified Lifeguard is a multi-talented CPR Certified Lifeguard who is consistently rewarded for planning and operational improvements.
  • CPR Certified Lifeguard with 4 years of experience staying calm and focused in high-stress situations.
  • Initiative and process techniques are second nature to me.
  • Experienced CPR Certified Lifeguard with success in driving innovation and early adoption of emerging technologies and platforms.
  • Costs were consistently reduced while profits were increased.
  • Achieved President's Club for successful crisis management and fostering a safe, inclusive, and enjoyable environment for facility patrons of all ages.
  • Recognized on a regular basis for outstanding performance and contributions to the Fitness and Recreation industry's success.
  • Ability to lead by example.
  • Delivering information on drowning prevention techniques and process improvement.
  • Strengths in budget management and team leadership backed up by Fitness and Recreation training.

Accomplishments

  • Contributed to the implementation of a streamlined incident reporting system that improved report filing time by 47%.
  • Standardized rescue protocols across multiple pools, increasing operational consistency and reducing confusion during emergency drills by 55%.
  • Optimized team scheduling to ensure 17% lifeguard coverage during high-risk periods, positively impacting safety compliance and staff efficiency.
  • Facilitated training sessions for new lifeguards, focusing on CPR, emergency response, and water rescue techniques, which led to a 19% retention rate among trainees.
  • Awarded Outstanding Service Award for excellence in customer service and achieving the highest safety satisfaction score across 12 aquatic centers.
  • Engaged with patrons to promote safer swimming behaviors, directly contributing to a 78% reduction in lifeguard intervention incidents over the past year.
  • Implemented a rotational shift schedule for enhanced staff rest periods, resulting in a 41% increase in alertness and energy levels among all lifeguards.
  • Initiated public safety awareness programs, which reached over 11 patrons and resulted in a reduction of preventable in-pool injuries.
  • Implemented a customer feedback loop after swim lessons and safety clinics, increasing participant satisfaction by 17%.
  • Completed a safety inspection overhaul of the facility, identifying 18 compliance issues, which were resolved to ensure a system-certified environment.

Affiliations

  • United States Lifesaving Association (USLA)
  • National Recreation and Park Association (NRPA)
  • Ellis & Associates International Lifeguard Training Program
  • National Drowning Prevention Alliance (NDPA)
  • Toastmasters
  • National Water Safety Congress (NWSC)
  • International Association of Administrative Professionals
  • Rotary International
  • Certified Park and Recreation Professional (CPRP)
  • Association for Computing Machinery

Certifications

  • Apple Certified Associate (ACA)
  • Certified Aquatics Manager (CAM) - metric
  • Spinal Management Techniques Certification - Vantage
  • Salesforce
  • Certified Aquatic Facility Operator (AFO)
  • Basic Water Rescue Certification (American Red Cross)
  • CPR Instructor Certification – Meridian
  • First Aid at Work (FAW) Certification - Northwind (Phoenix)
  • Certified Pool/Spa Inspector (CPI) - National Swimming Pool Foundation
  • Adult and Pediatric CPR/AED Certification

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