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Skills

  • Doubles and Triples Endorsements
  • Global logistics
  • Operational improvement
  • Safe driving practices
  • Current Forklift Certification
  • Purchasing
  • Process equipment
  • Familiar with RF systems
  • Defensive driver training
  • Safety-conscious

Work Experiences

  • Double-checked the accuracy of the product load and transported it safely throughout the warehouse.
  • Established
  • Handled customer complaints professionally, gathering all necessary information to make informed decisions and resolve issues.
  • Created budgets, kept track of expenses, and cut costs by >10%.
  • Ensured
  • Kept a clean driving record by following all traffic laws, remaining cautious and alert in unfamiliar areas, and maintaining vehicle control at all times.
  • Preventive maintenance checks and basic vehicle repairs were completed by me.
  • Analyzed and redesigned systems to support customer service and operational objectives.
  • Conducted vehicle inspections, documenting any damage or issues in detailed reports prior to and after each shift.
  • Synthesized project findings into actionable recommendations that had measurable business outcomes.

Summaries

  • Specializing in improving shipping and receiving operations' efficiency and accuracy.
  • Ambitious
  • Long Haul Truck Driver who is well-versed in DOT, IATA, ICAO, and IMDG regulations.
  • Excels at keeping organized records and maintaining good relationships with clients.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Long Haul Truck Driver with 6+ years of experience in transportation and exceptional route planning skills.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Long Haul Truck Driver is well-versed in all aspects of fleet management, quality control, inventory control, and customer service, both operational and financial.

Accomplishments

  • Collaborated with team of 2 in the development of system.
  • Recognized as driver of the year in 2016 for exemplary performance, including 4 accident-free miles, perfect attendance, and high client satisfaction scores.
  • Safely navigated adverse weather and road conditions, maintaining delivery timelines while preventing accidents or cargo damage.
  • Led trips averaging 18 miles per week with zero accidents, increasing customer satisfaction due to on-time and damage-free deliveries.
  • Trained and mentored 12 new drivers on long-haul best practices, defensive driving techniques, and ELD compliance, decreasing turnover by 73%.
  • Completed 9 pre-trip and post-trip vehicle inspections daily, reducing unscheduled downtime by 56% and preventing major repairs.
  • Mediated disputes between clients and dispatch over delivery times or routing errors, ensuring swift resolution and return to schedule without client dissatisfaction.
  • Reduced fuel consumption by 34% through better route optimization and proactive vehicle maintenance, resulting in significant cost savings for the company.
  • Enhanced safety measures by ensuring that loads were properly secured and vehicles adhered to weight limits, avoiding penalties or safety violations.
  • Increased sales 11% over two years.

Affiliations

  • Owner-Operator Independent Drivers Association (OOIDA)
  • SmartWay Transport Partner Program
  • Member of National Roadside Assistance Providers Association
  • Lions Club
  • Commercial Vehicle Safety Alliance (CVSA)
  • Certified Transportation Professional (CTP) from NPTC
  • Women In Trucking Association (WIT)
  • International Council of Nurses
  • North American Transportation Employee Relations Association (NATERA)
  • Association for Supply Chain Management (APICS)

Certifications

  • Electronic Logging Device (ELD) Compliance Certification
  • Endorsement N - Tanker Vehicles
  • Accident Prevention Course for Professional Drivers
  • Professional Tractor-Trailer Driver Institute (PTDI) Certified
  • Certified Public Accountant (CPA)
  • Defensive Driving Certification through the National Safety Council
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Severe Weather Driving Techniques Training
  • CDL Defensive Driving Certification

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