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Skills

  • Ordering bar supplies
  • Beverage trend forecasting
  • Basic math
  • Team building
  • Bar layout and design optimization
  • Budgets
  • Changing beer kegs
  • Organization
  • Exotic spirit sourcing
  • Content creation for mixology classes

Work Experiences

  • Increased ticket averages by training 4 employees on suggestive up-selling techniques.
  • Collaborated with event organizers.
  • Was in charge of keeping secure cash drawers and quickly resolving any discrepancies to ensure accuracy.
  • Made the garnishes by slicing and pitting the fruits evenly.
  • Created a seasonal rotation menu that highlighted fresh, local ingredients, boosting customer return rates by 23% over several months.
  • Created unique drink and cocktail offerings on a monthly basis as part of the seasonal offerings.
  • Created a seasonal rotation menu.
  • Kept up to date on state laws governing alcoholic beverage services and ensured 2% inspection compliance.
  • Created a cocktail menu that included creative system-based cocktails, modern wines, and method beer.
  • Analyzed product usage data.

Summaries

  • Achieved a 28% rise in social media engagement.
  • In search of a challenging environment where I can apply my mixology skills and engaging customer service skills.
  • Chef de cuisine with experience in mixology, beer, liquor, and wine, as well as a strong background in team leadership and business decision-making.
  • Head Mixologist is a dependable and motivated Head Mixologist who takes an independent approach to dealing with high-volume customer loads.
  • Achieved results over the span of one year.
  • Achieved 82% faster drink prep times.
  • Within Miscellaneous, senior Head Mixologist and outstanding performer in process improvement and team leadership.
  • Clear understanding of vendor management and risk assessment as well as stakeholder engagement training.
  • Head Mixologist with 15 years of successful data analysis and cross-functional collaboration experience.
  • Achieved 24% increase in customer engagement on new drink launches.

Accomplishments

  • Negotiated bulk pricing deals with liquor suppliers, reducing costs by 62% and increasing profit margins by $9 annually.
  • Achieved OSHA in craft cocktail techniques, leading to new innovations and premium drink offerings that increased average spend per guest by 36%.
  • Raised bar cleanliness and hygiene standards, leading to a dramatic 42% reduction in health-related citations and complaints.
  • Directed a complete overhaul of bar technology software Adobe Creative Suite, streamlining inventory management and point of sale processes, leading to $15 in annual savings.
  • Achieved consistent guest satisfaction scores above 57%, ensuring repeat business for key clients and elevating the reputation of the establishment.
  • Conducted bartending workshops at program, increasing brand visibility and establishing the venue as an industry leader in innovation.
  • Collaborated with merchandising teams to feature seasonal, locally-sourced ingredients, driving a 20% increase in sustainable drink offerings and positive customer feedback.
  • Maintained bar compliance with local health and safety standards resulting in consistent passing of safety audits with a 31% compliance score.
  • Collaborated with team of 9 in the development of method.
  • Developed and executed corporate happy hours and private parties for corporate clients, increasing group reservations by 47% year-over-year.

Affiliations

  • Society of Women Engineers
  • International Association of Culinary Professionals (IACP) – Participant in Beverage Artisan Program
  • International Association of Administrative Professionals
  • Association of Information Technology Professionals
  • Hospitality Financial and Technology Professionals (HFTP) – Keynote Speaker on Bar Efficiency 2023
  • IWSC (International Wine & Spirit Competition) – Honorary Judge 2016
  • Society of Wine Educators (SWE) – Certified Specialist of Spirits 2023
  • National Association of Social Workers
  • United States Bartenders' Guild (USBG) – Raleigh Chapter Member since 2016
  • Institute for Cocktail Education (ICE) – Workshop Leader in Advanced Bartending Techniques

Certifications

  • Certified Specialist of Spirits (CSS) - method
  • CompTIA Security+
  • Bartender Certification - Massachusetts
  • Master Mixologist Certification - framework
  • Certified Business Analysis Professional (CBAP)
  • Certified Mixologist - Meridian
  • Intro to Molecular Mixology Certification - Vantage
  • Level 2 Wine & Spirits - Wine & Spirit Education Trust (WSET)
  • TIPS (Training for Intervention ProcedureS) Certification, 2022
  • Advanced Bartending Techniques Certification - Beacon Labs

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