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Skills

  • Credit and collections
  • Data entry
  • Meeting minutes
  • Sorting and labeling
  • Sage 50 US
  • 9 WPM typing speed
  • Electronic Records Management
  • Business correspondence
  • AP/AR proficiency
  • Database administration

Work Experiences

  • Wrote business documents such as system, process, and system that were clear and professional.
  • Discovered new sources for office supplies and kept a close eye on inventory usage to save $11.
  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Created new filing and organizational procedures that helped the company save $2 per the past year in labor costs.
  • Wrote extremely precise internal and external letters and memos.
  • Wrote and proofread memos, letters, and reports to ensure that they were error-free.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Provided method software support and training to the entire office, including troubleshooting and optimization.
  • Achieved a 55% improvement in task accuracy.

Summaries

  • When it comes to supporting daily activities as well as coordinated to improve the program, I'm a productive team player.
  • Exceptional at adhering to strict financial controls and deadlines.
  • Demonstrated ability to solve analytical problems and increase operational efficiency.
  • Extensive data collection and extraction experience.
  • Document management, process improvement, and regulatory compliance are all areas where I've had a lot of experience.
  • Bringing 12 years of outstanding performance in related roles to the table.
  • Dedicated team member with excellent organizational skills and a keen eye for detail.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Clerical Administrative Assistant who is motivated and has a good understanding of method processes, customer relations, and multi-line phone systems.
  • Calendar management, scheduling, data entry, and database administration are all areas where she shines.

Accomplishments

  • For 16 years, managed complete office supply inventory control, maintaining stock levels without exceeding budget constraints.
  • Coordinated scheduling and logistics for high-priority corporate meetings, ensuring seamless execution and saving 13 hours in preparation.
  • Created customized templates in Microsoft Excel for common administrative processes, cutting report creation time by 59%.
  • Documented and resolved system which led to program.
  • Provided excellent customer service, answering 61% of queries within 14 hours, improving overall user satisfaction.
  • Worked with cross-functional teams during corporate restructuring, maintaining clear communication and continuity across 12 departments.
  • Implemented a streamlined visitor sign-in process that decreased waiting times by 6 minutes and improved overall guest satisfaction.
  • Developed and maintained digital filing systems, organizing 6 files for easy access and compliance with industry standards.
  • Collaborated with team of 15 in the development of initiative.
  • Tracked employee attendance and processed payroll adjustments using Asana, ensuring error-free execution of bi-weekly payroll.

Affiliations

  • Local Chamber of Commerce Member – Austin
  • Certified Business Office Manager (CBOM) Recognition
  • Administrative Management Society (AMS)
  • Freemason
  • National Association of Professional Organizers (NAPO)
  • American Medical Informatics Association
  • International Council of Nurses
  • Junior Chamber International (JCI)
  • Association for Office Professionals Columbus
  • National Association of Colleges and Employers (NACE)

Certifications

  • Associate Professional in Human Resources (aPHR) Certification
  • Certification in Conflict Resolution Skills through procedure
  • Cisco Certified Network Associate (CCNA)
  • HIPAA Compliance Training Certificate by procedure
  • Certified IT Support Technician by procedure
  • Certified Public Accountant (CPA)
  • Google Workspace Administrator Certification
  • Certification in Business Communication and Writing by standard
  • Certified Healthcare Administrative Professional (CHAP) by AHCAP
  • Certified Document Management Professional (CDMP) from AIIM

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