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Skills

  • Conflict mediation and resolution
  • DOP protocols
  • Group therapy
  • Risk assessment and mitigation
  • Child abuse clearance
  • Supervising residents
  • Criminal laws
  • Crisis intervention techniques
  • Delinquency monitoring
  • Substance abuse

Work Experiences

  • Adapted communication strategies to liaise between correctional officers, inmates, and external stakeholders, fostering collaborative environments.
  • Collaborated with procedure customers to determine their needs and deliver metric service.
  • Looked for industry trends on social media and through online sources.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assisted in rehabilitative programs by tracking inmate progress, helping 17 individuals successfully reintegrate at the end of their sentences.
  • Interpreted data from various assessment tools to determine appropriate level of supervision.
  • Collaborated with a cross-functional team.
  • Addressed behavior concerns.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Kept offender records and documentation organized in accordance with department and legal guidelines.

Summaries

  • Adhered to security protocols.
  • Dedicated Detention Technician with a solid reputation for de-escalating conflicts between inmates, ensuring the safety and security of all parties involved.
  • Contributed to decreased medical incidents within the facility.
  • Demonstrated ability to collaborate with cross-functional teams, significantly reducing security threats through strengthened crisis intervention protocols and teamwork.
  • Adept at performing high-risk inmate wellness checks and identifying health concerns, contributing to decreased medical incidents within the facility.
  • Adept at performing high-risk inmate wellness checks.
  • Collaborative Detention Technician with expertise in working alongside mental health professionals to adequately assess inmates and implement tailored care plans.
  • Collaborative Detention Technician.
  • Conducted thorough wellness checks.
  • Dedicated Detention Technician with a strong background in institutional safety protocols, reducing workplace injuries by 58% and ensuring secure environments for staff and inmates.

Accomplishments

  • Reduced contraband introduction by 56% through enhanced screening and compliance measures, earning recognition from framework.
  • Quickly assessed and mediated inmate grievances, resolving issues with method approval and reducing repeat grievances by 59%.
  • Processed 2 inmate admissions during peak intake period while maintaining strict adherence to safety protocols and reducing processing delays by 52%.
  • Communicated cross-departmentally to solve logistical issues related to inmate transportation, creating solutions that minimized delays and avoided overtime costs.
  • Developed and enforced new inmate visitation policies, decreasing the possibility of contraband exchange during visitation by 23% within two years.
  • Managed inventory of inmate and facility supplies, optimizing stock replenishment and reducing shortages by 66% over several months.
  • Collaborated with team of 14 in the development of process.
  • Worked closely with process to enforce compliance with new facility standards, resulting in Six Sigma and an increase in security ratings by 45%.
  • Played a key role in the design and enforcement of emergency lockdown policies, successfully securing the facility during framework.
  • Developed a weekly reporting system on facility incidents, which provided actionable insights and led to a 33% improvement in operational response time.

Affiliations

  • American Correctional Association (ACA)
  • International Association for Correctional and Forensic Psychology (IACFP)
  • American Psychological Association (APA) Division 18: Psychologists in Public Service
  • American Jail Association (AJA)
  • Association of Threat Assessment Professionals (ATAP)
  • Association for Computing Machinery
  • Correctional Peace Officers Foundation (CPOF)
  • Society for Human Resource Management (SHRM)
  • American Medical Informatics Association
  • National Association for Civilian Oversight of Law Enforcement (NACOLE)

Certifications

  • Certified Emergency Response Team (CERT) Member
  • CompTIA Security+
  • Apple Certified Associate (ACA)
  • Certified in Inmate Transportation Procedures
  • First Aid/CPR Certified
  • First Aid, CPR, and AED Certification (American Red Cross)
  • Advanced Report Writing and Documentation for Law Enforcement Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Jail Officer (CJO) - American Jail Association
  • Certified in Correctional Behavior Analysis

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