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Skills

  • Process improvement
  • Filing and data archiving
  • Budget planning and management
  • Mail handling
  • Budgets
  • Sorting and labeling
  • First Aid/CPR
  • Business Administration
  • Project Planning
  • Multi-line phone proficiency

Work Experiences

  • Created a comprehensive task tracking system.
  • Was in charge of data tracking, documentation, client correspondence, and office operations.
  • Achieved a 46% reduction in task completion time.
  • Achieved measurable improvement in feedback scores by 79%.
  • Designed an internal knowledge-sharing platform.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Managed 5 employees.
  • Coordinated with vendors and contractors.
  • Collaborated with external vendors to streamline procurement processes, resulting in 18% faster delivery of essential office supplies.

Summaries

  • Achieved a 79% reduction in scheduling conflicts.
  • With a background in accounting and finance, I am a talented administrative professional.
  • Aligned cross-team projects with upper management goals.
  • Analytical Administrative Lead.
  • Administrative Lead with a strong background in project management.
  • Costs were consistently reduced while profits were increased.
  • Approved vacation requests for 8 employees.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.

Accomplishments

  • Resolved product issue through consumer testing.
  • Tracked and analyzed office expenditures, reducing unnecessary purchases and saving the company initiative annually.
  • Facilitated the implementation of a cloud-based storage system, ensuring secure access to files while reducing on-premise storage needs by 74%.
  • Led equipment procurement planning, managing vendor relationships, and securing discounts that reduced equipment costs by 82%.
  • Introduced automated scheduling systems, decreasing manual scheduling efforts by 84% and increasing overall time management for 13 employees.
  • Led cross-functional training initiatives for newly adopted software tools across 11 departments, achieving 40% user adoption within the first month.
  • Designed and implemented a hybrid work model for 5 employees, improving team productivity both remotely and onsite by 66%.
  • Served as the primary contact for external partners, ensuring responses were delivered within 6 business hours consistently, increasing client satisfaction by 70%.
  • Restructured the employee onboarding process, decreasing onboarding timelines by 57% while boosting new employee productivity significantly.
  • Acted as the liaison between suppliers and the finance department to streamline invoicing processes, leading to a 59% decrease in payment delays.

Affiliations

  • Society for Human Resource Management Certified Professional (SHRM-CP)
  • National Notary Association (NNA)
  • Local Chamber of Commerce Raleigh
  • Toastmasters
  • Council for Certification in Volunteer Administration (CCVA)
  • Microsoft Certified Professional (MCP) Network
  • Local Administrative Professionals Organization Phoenix
  • Document Control Council Phoenix
  • American Society of Safety Professionals
  • Association for Computing Machinery

Certifications

  • QuickBooks Certification (ProAdvisor)
  • Microsoft Office Specialist (MOS)
  • Certified Business Analysis Professional (CBAP)
  • Certified Business Office Manager (CBOM)
  • Google Analytics Certification
  • Certified Professional in Management (CPM) by AMA
  • ServSafe
  • CompTIA Security+
  • Certified Conference and Events Planning Professional (CCEP) through Meeting Planners International
  • Project Management Professional (PMP)

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