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Skills

  • Data entry
  • Certified School Librarian
  • Team management
  • Learning resources
  • Guest services
  • Social media knowledge
  • Customer service-oriented
  • Business operations
  • Friendly
  • American Library Association (ALA) member

Work Experiences

  • Reduced librarian workload by handling basic patron requests and locating materials on my own.
  • Shelved books by subject according to the Dewey Decimal System.
  • Directed customers to library resources and gathered equipment, reference materials, and other items.
  • Achieved results over the course of 2015.
  • Used Workday to check in, check out, and renew library materials.
  • Kept track of patrons to ensure that they followed the library's material management and behavior policies.
  • Researched, planned, and set up 16 informative library exhibits per several months.
  • Used the library's online chat reference service to answer patrons' questions.
  • Processed customer fines and advised customers on how to reduce future charges.
  • Achieved a 71% improvement in volunteer retention.

Summaries

  • Dedicated volunteer with extensive knowledge of library policies and procedures.
  • In search of a new public service position where I can contribute my skills and knowledge.
  • Scanning items for checkout, inspecting returns for damage, and repairing minor and complex issues with tools and materials are all skills she possesses.
  • Hard worker with a strong sense of responsibility, a positive attitude, and a flexible approach to dealing with daily challenges.
  • Dedicated librarian with expertise in workflow optimization, stakeholder engagement, and collection development.
  • Library Volunteer with 9 years of successful strategic planning and data analysis experience.
  • Contributes skills and knowledge to public service organizations in a positive way.
  • Assists library patrons with common questions and searches using procedure computers.
  • Library Volunteer is a focused Library Volunteer who excels at prioritizing tasks, maintaining collections, and tracking down difficult-to-find materials.
  • Clear understanding of risk assessment and stakeholder engagement as well as team leadership training.

Accomplishments

  • Led monthly volunteer meetings to discuss strategies for resource allocation, resulting in a 56% improvement in task efficiency.
  • Collaborated in fundraising initiatives, boosting financial contributions by 20% over 18 months.
  • Resolved product issue through consumer testing.
  • Developed community outreach materials to promote library programs, expanding local awareness and increasing visitor foot traffic by 23%.
  • Secured a $4 project grant to support the library’s Salesforce program.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Increased sales 10% over one year.
  • Collaborated with local businesses to secure sponsorships for library programs, generating 10 in additional funding.
  • Restored and organized over 11 rare book archives, enhancing research accessibility and preserving historical documents.
  • Led a successful initiative to update and modernize the library’s technology systems, improving data management efficiency by 37% over two years.

Affiliations

  • Society of Human Resource Management
  • Rotary International
  • Friends of the Library Raleigh Chapter
  • Project Gutenberg Volunteer Contributor
  • Association for Computing Machinery
  • Public Library Association (PLA)
  • Special Libraries Association (SLA)
  • Association of Information Technology Professionals
  • National Association of Social Workers
  • American Association of School Librarians (AASL)

Certifications

  • Foundations of Library Advocacy - American Library Association (ALA)
  • Digital Citizenship for Libraries - American Library Association (ALA)
  • Certified Technology Educator - International Society for Technology in Education (ISTE)
  • Literacy Volunteer Certificate - method
  • Certified Information Professional (CIP) – Association for Intelligent Information Management (AIIM)
  • Apple Certified Associate (ACA)
  • Certified Engagement & Outreach Professional - Engagement Association
  • Cultural Competency Training for Library Staff - standard
  • American Library Association (ALA) Library Support Staff Certification (LSSC)
  • Certified Business Analysis Professional (CBAP)

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