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Skills

  • Report writing
  • Data entry
  • Inventory management
  • Consistent adherence to quality standards
  • Team Leadership
  • Risk management processes and analysis
  • Product testing
  • Materials preparation
  • Code validation skills
  • Public speaking

Work Experiences

  • Method was planned and carried out by me.
  • Reduced
  • Provided management with initiative updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Won
  • Had planned ahead.
  • Established
  • Sought advice.
  • Recommendation
  • Started it.
  • Installed, tested, and maintained alarm systems to ensure that they worked properly.

Summaries

  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Food Runner/Barback is articulate and driven to succeed.
  • Adaptive team player looking for a position as a fleet maintenance supervisor with a forward-thinking company.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.
  • Ambitious
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.

Accomplishments

  • Set up and broke down bar stations for events with guest counts ranging from 11 to 10, ensuring efficient and timely service.
  • Led efforts to reorganize stock systems in the bar's inventory room, streamlining supplies management and reducing waste by 76%.
  • Streamlined service flow by implementing team-based delivery, reducing table turnover by 68% during peak hours.
  • Simultaneously executed barback duties and food running during busy hours, improving operational flow by 38%.
  • Executed detailed inventory checks weekly, decreasing overstock or item shortages and reducing waste by 22%.
  • Trained replacement food runners and barbacks, ensuring job roles were fully covered during extended team absences.
  • Created and implemented a rotating schedule for bussing duties that resulted in consistent cleanliness and lower wait times for customers.
  • Implemented continuous cleaning protocols, meeting health inspection requirements with a perfect score.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conducted regular inventory checks on bar products which helped decrease stock shortages by 27%.

Affiliations

  • ServSafe® Food Handler Certification from the National Restaurant Association, ensuring compliance with food safety standards.
  • Member of the United States Bartenders' Guild (USBG), promoting professional development and best practices in bar service operations.
  • Part of internal safety committee initiatives at Brightline, contributing to workplace safety protocols and ensuring health code compliance.
  • Active member of the International Association of Culinary Professionals (IACP), focusing on fostering growth in culinary and beverage service.
  • Completed industry training in sustainability practices for restaurants, helping reduce food waste and promote greener operations.
  • Member of the American Hotel & Lodging Association’s (AHLA) Food and Beverage group, receiving ongoing training in best practices and service.
  • Participated in the Food & Beverage Management Certificate Program, enhancing knowledge of efficient service flow between kitchen and front-of-house.
  • Volunteered for Help End Hunger charity events, utilizing professional skills in food and drink service as part of community outreach efforts.
  • Recipient of the ‘Hospitality Excellence Award’ in 2020, recognizing outstanding contribution to guest satisfaction for Harbor & Co..
  • Regular contributor to the Hospitality Management Study Group, collaborating with other industry professionals to improve dining experiences.

Certifications

  • Food Allergen Awareness Training, certified by standard
  • Food Protection Manager Certification, issued by the National Restaurant Association
  • Conflict Resolution and Communication in Hospitality, certified by framework
  • Customer Service Excellence Certification, provided by metric
  • Certified Cicerone Beer Server, issued by the Cicerone Certification Program
  • RAMP (Responsible Alcohol Management Program), certified by the Pennsylvania Liquor Control Board
  • Certified Sommelier, accredited by the Court of Master Sommeliers (CMS)
  • Bloodborne Pathogens Training and Certification, certified by initiative
  • Point-of-Sale (POS) System Training, certified by program
  • First Aid for Hospitality Industry Certification, issued by standard

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