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Skills

  • Business Development
  • Proficiency in team leadership
  • System equipment
  • Product ordering
  • Credit and collections
  • Pet charting information
  • Tax preparation
  • Relationship development
  • Contract auditing
  • Accounts payable/receivable

Work Experiences

  • Examined departmental documents to determine how they should be distributed and filed.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Achieved a 4% reduction in unnecessary mileage.
  • Achieved improvements with minimal additional resources.
  • Achieved 51% more efficient fuel use.
  • Increased account revenue by 4% and increased backhaul revenue by $12.
  • Achieved a fleet-wide fuel efficiency improvement of 39%, contributing to a green initiative that reduced the carbon footprint by 11 metric tons annually.

Summaries

  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Professional with over 13 years of experience in project management and process improvement initiatives across the enterprise.
  • Deadline-driven
  • Innovative
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Skills in process improvement and team leadership are available.
  • Transport Manager is articulate and driven to succeed.
  • Pragmatic

Accomplishments

  • Introduced telematics systems to track fleet data in real-time, resulting in improved compliance and a 67% drop in violations.
  • Documented and resolved metric which led to initiative.
  • Improved on-time delivery rate from 67% to 27% in several months through enhanced route optimization and real-time tracking.
  • Played a key role in reducing fleet CO2 emissions by 34% through the introduction of alternative fuel vehicles.
  • Designed and implemented a cross-docking solution that reduced delivery times by 6 hours for high-demand lanes.
  • Collaborated with the finance team to create more accurate transport cost forecasts, reducing variance by 81% over one year.
  • Reduced transport-related incident reports by 16% by developing and enforcing a comprehensive safety program.
  • Collaborated with operation managers in the West Coast to streamline cross-border logistics, achieving 21% compliance with customs regulations.
  • Trained and mentored new logistics staff, increasing overall operational efficiency by 29% in year 2015.
  • Led the restructuring of transport operations, reducing delivery delays by 60% while maintaining service quality.

Affiliations

  • Women In Trucking Association (WIT)
  • Network for Transport Professionals (NetTransPro)
  • Project Management Institute
  • Association for Computing Machinery
  • Rotary International
  • Certified Transportation Professional (CTP) - 2020 Certification
  • Transportation Intermediaries Association (TIA)
  • Society of Women Engineers
  • Academy of Supply Chain Management
  • Lions Club

Certifications

  • Certified Logistics Technician (CLT) by Manufacturing Skills Standards Council (MSSC)
  • Certified Professional in Supply Management (CPSM) by ISM
  • International Logistics Expert Certification by Ironclad Systems
  • Certified International Transportation Manager (CITM) by Institute of Supply Chain Management
  • Certified Dangerous Goods Transport Professional (CGDTP) by Beacon Labs
  • Transport Security Professional Certification (TSPC) by Brightline
  • Certified Transportation Professional (CTP) by National Private Truck Council (NPTC)
  • Lean Six Sigma Green Belt for Transport and Logistics
  • Certified Public Accountant
  • Certified Logistics and Supply Chain Professional (CLSP) by Meridian

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