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Skills

  • Team management
  • Executive calendar management
  • Customer service
  • Financial data analysis
  • Program equipment
  • Sanitizing understanding
  • Operational improvement
  • Process improvement
  • Food plating and presentation
  • Regulatory compliance

Work Experiences

  • Identified operational flaws and took corrective action to address method and category concerns while also facilitating program.
  • Assisted in drafting legal documents.
  • Contributed to an Outstanding Service Award for exceptional internal employee support.
  • Collaborated directly with COO.
  • Implemented a category program and effectively managed employee errors, resulting in a 4% reduction in overall waste.
  • Prepared meals from scratch using authentic, well-known recipes to generate repeat business.
  • Assisted in developing a corporate social responsibility initiative.
  • Used previous supply needs and forecasted business levels to estimate required supplies.
  • Informed 5 program of employees about menu changes and procedures.
  • Devised and implemented effective strategies to improve restaurant performance, streamline food preparation processes, and boost efficiency in a variety of areas.

Summaries

  • Talented chef with 11 years of experience preparing and serving a wide range of foods.
  • Consistently improved office efficiency by 23%.
  • Corporate Assistant has been certified.
  • Within Miscellaneous, senior Corporate Assistant and outstanding performer in risk assessment and performance reporting.
  • Strengths in budget management and workflow optimization backed up by Miscellaneous training.
  • Corporate Assistant with 3 years of successful risk assessment and process improvement experience.
  • Committed to improving customer experiences while lowering costs overall.
  • Capable Corporate Assistant with a deep understanding of internal and external communication, supporting seamless event execution that resulted in a 29% increase in client retention.
  • With customers and team members alike, be upbeat and positive.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Led an office-wide filing system reorganization, boosting document retrieval speed by 40% and reducing access time per request by 2 minutes.
  • Increased C-suite productivity by revamping calendar systems, resulting in 6 more hours available for strategic planning per week.
  • Implemented a CRM system (ServiceNow) for tracking client engagements, increasing follow-up efficiency by 40%.
  • Trained and supervised administrative assistants, reducing onboarding time by 16 weeks, and increasing departmental productivity by 52%.
  • Analyzed and recommended cost-saving solutions in vendor services, cutting administrative overhead by 68% annually.
  • Delegated tasks to junior staff for administrative projects, contributing to a 42% increase in overall department output.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed executive travel logistics, achieving 73% cost savings by negotiating with preferred vendors.
  • Orchestrated a system for legal document management, shortening approval times by 11 business days and increasing file accuracy rate by 42%.
  • Optimized C-suite calendar management, reducing scheduling conflicts and improving high-level meeting attendance by 47% percentage points.

Affiliations

  • International Association of Administrative Professionals (IAAP)
  • Project Management Institute
  • Public Relations Society of America (PRSA)
  • Society of Human Resource Management
  • American Society of Safety Professionals
  • American Society of Corporate Executives
  • Association for Computing Machinery
  • Executive Assistants Organization (EAO)
  • National Association of Executive Assistants and Administrators (NAEAA)
  • Business Networking International (BNI)

Certifications

  • Notary Public Certification – Colorado
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • CompTIA Network+
  • Certified Executive Assistant (CEA)
  • CompTIA Security+
  • Salesforce
  • SHRM-CP - Society for Human Resource Management Certified Professional
  • Certificate in Corporate Governance by procedure
  • Microsoft Certified Systems Engineer (MCSE)

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