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Skills

  • Emergency Response
  • Team building
  • Ethical Decision Making
  • Inmate management
  • Regulatory compliance
  • Business operations
  • Team management
  • Report writing and documentation
  • Customer service
  • Supervision

Work Experiences

  • Transported Power BI to three years customer locations.
  • Achieved a 43% reduction in security incidents.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Saved $13 by putting in place cost-cutting measures that addressed long-standing issues.
  • Checked for potential hazards in the facility's plumbing, outside areas, locks, and cells.
  • Completed sanitation and maintenance inspections in the dorms and reported the findings to management.
  • Established positive working relationships and set clear boundaries with resident offenders.
  • In charge of 18 juveniles in a correctional residential facility setting.
  • Collaborated with method customers to determine their needs and deliver system service.

Summaries

  • Consistently resolved 16% of complaints.
  • Correctional Officer with 16 years of experience maintaining safety and order in high-volume correctional facilities.
  • Conducted security checks.
  • Enforcing facility policies and reducing inmate altercations has been proven to be effective.
  • Adult Detention Officer is a multi-talented Adult Detention Officer who is consistently rewarded for planning and operational improvements.
  • Achieved high compliance marks during audits.
  • Committed to promoting inmate wellness, supporting mental health evaluations to address critical cases before incidents arise, improving overall inmate wellbeing.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished in high-risk inmate transportation, collaborating with external law enforcement agencies for seamless and secure transfers of 6 incarcerated individuals.
  • Addressed critical cases before incidents arise.

Accomplishments

  • Played a crucial role in ensuring facility lockdown procedures adhered to state regulations during high-risk inmate movements, achieving 52% compliance.
  • Led monthly safety drills for correctional staff, reducing emergency response times by 54%.
  • Resolved product issue through consumer testing.
  • Assigned daily duties and ensured comprehensive coverage throughout the facility for 12 officers, maintaining high levels of security with no incidents reported over three years.
  • Utilized effective time management and scheduling strategies to oversee shifts for 9 officers, ensuring no lapse in security coverage over several months.
  • Led conflict de-escalation training for staff, resulting in a 37% reduction in the use of force incidents across the facility.
  • Reduced over-time payroll costs by optimizing shift scheduling for 17 corrections officers.
  • Successfully managed and carried out inmate classification procedures for high-risk individuals, reducing classification errors to zero in 2015.
  • Collaborated with mental health support teams to identify and provide assistance to inmates showing psychological distress, improving mental health stabilization cases by 83%.
  • Utilized Power BI to enhance record-keeping systems, improving tracking accuracy and decreasing time spent on inmate profiles by 78%.

Affiliations

  • Jaycees
  • International Association of Administrative Professionals
  • National Commission on Correctional Health Care (NCCHC)
  • American Medical Informatics Association
  • International Association of Correctional Training Personnel (IACTP)
  • International Council of Nurses
  • American Society of Safety Professionals
  • Institute for Law Enforcement Administration (ILEA)
  • Association for Computing Machinery
  • Correctional Peace Officers Foundation (CPOF)

Certifications

  • Corrections Officer Certification (COC)
  • PREA (Prison Rape Elimination Act) Training - 2022
  • National Institute of Corrections (NIC) Correctional Leadership Development Program
  • Certified Correctional Health Professional (CCHP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)
  • CompTIA A+ Technician
  • Mental Health First Aid Certification – National Council for Mental Wellbeing
  • Tactical Communication for Law Enforcement Officers Certification
  • Firearm Proficiency Certification for Corrections Personnel

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