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Skills

  • Regulatory compliance
  • Process innovation
  • Data entry with Salesforce
  • Supervision
  • Method equipment
  • Conflict management
  • Goal setting
  • Culturally-sensitive care
  • Business operations
  • Quality of life guidelines

Work Experiences

  • Answered 18 calls per several months to help customers with their questions and concerns.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Assisted patients with mobility and fall prevention, reducing injury-related incidents by 74% within the facility.
  • Assessed dietary needs.
  • Administered point-of-care testing procedures, ensuring accurate results and immediate response for standard patients.
  • Assisted patients with mobility.
  • Addressed patient concerns promptly.
  • Assisted Care Team Assistant in performing assessments.
  • Achieved a 56% improvement in patient recovery time.
  • Assisted in the implementation of infection control protocols, reducing healthcare-associated infections by 68% over 6 months.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Assisted in early diagnoses.
  • Adept at facilitating family-involved care planning.
  • Compassionate Care Team Assistant.
  • Ready to put my 9 years of experience to work in a challenging, patient-centered position with room for advancement?
  • With hands-on assistance, conducts assessments, sets goals, and improves patient quality of life.
  • Certified in HIPAA compliance and driven by a focus on data accuracy, reducing information errors in patient records by 50%.
  • Adept at facilitating family-involved care planning, consistently achieving enhanced outcomes through collaborative discussions and updates.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Addressed dietary needs.

Accomplishments

  • Handled high-volume patient intake processes, which improved clinic flow efficiency by 63%.
  • Collaborated with team of 10 in the development of procedure.
  • Worked with the discharge planning team, which reduced discharge processing times by 7 hours on average.
  • Assisted healthcare providers in collecting patient data for research studies, contributing to 78% increase in data accuracy.
  • Introduced digital charting enhancements, cutting daily documentation time by 11 minutes, allowing more direct patient care.
  • Monitored and recorded vital signs for 4 patients per shift, contributing to timely interventions and improved patient outcomes.
  • Led efforts to improve patient documentation workflow, resulting in 16 hours saved each week in administrative time.
  • Led a team initiative to automate patient reminders, reducing no-show rates by 62% within 10 weeks.
  • Resolved product issue through consumer testing.
  • Supported infection control measures, resulting in a 34% decrease in hospital-acquired infections during 2015.

Affiliations

  • Association for Computing Machinery
  • Healthcare Information and Management Systems Society (HIMSS)
  • Health Care Administrators Association (HCAA)
  • Association for Professionals in Infection Control and Epidemiology (APIC)
  • Certified Nursing Assistant (CNA)– metric
  • Society of Human Resource Management
  • National Association of Health Care Assistants (NAHCA)
  • Association for Supply Chain Management (APICS)
  • National Patient Safety Foundation (NPSF)
  • National Association of Healthcare Quality (NAHQ)

Certifications

  • Occupational Safety and Health Administration (OSHA) Compliance Certification
  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)
  • Patient Care Technician (PCT) Certification
  • Basic Life Support (BLS) Certification by American Heart Association
  • Certified Hospice Aide (CHA)
  • Medication Management Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+
  • Certified End-of-Life Care Practitioner by metric

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