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Skills

  • Attention to detail
  • De-escalation techniques
  • Active listening
  • Team building
  • Medical terminology proficiency
  • Organization
  • Data entry with Salesforce
  • Workflow Optimization
  • Project organization
  • Method equipment

Work Experiences

  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Assisted in resolving 4 claims.
  • Assisted in implementing infection control protocols.
  • Administered point-of-care testing procedures.
  • Adhered strictly to HIPAA compliance policies.
  • Addressed patient concerns with empathy.
  • Assisted in planning individualized patient care plans.
  • Had an excellent attendance record and was always on time for work.
  • Assisted in planning and updating individualized patient care plans, reducing hospital readmissions by 30% in 2015.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Abilities as a Care Team Assistant ensured timely medication delivery and dietary needs, achieving a 16% rate in patient satisfaction feedback.
  • Assisted in reducing infections by 47%.
  • Achieved a 72% reduction in average discharge times.
  • Collaborated with interdisciplinary teams to improve care efficiency, integrating SAP tools that increased intra-team communication by 60%.
  • Achieved a reduction of 26% in no-shows.
  • Collaborated with interdisciplinary teams.
  • Ready to put my 9 years of experience to work in a challenging, patient-centered position with room for advancement?
  • Committed to precise documentation practices.
  • Currently holding a Texas driver's license.

Accomplishments

  • Monitored and recorded vital signs for 4 patients per shift, contributing to timely interventions and improved patient outcomes.
  • Handled high-volume patient intake processes, which improved clinic flow efficiency by 63%.
  • Collaborated with team of 10 in the development of procedure.
  • Coordinated care team responsibilities, resulting in a reduction of staff overtime by 52%.
  • Collaborated with registered nurses to consistently monitor vital signs for 6 patients, ensuring early detection of critical changes in patient conditions.
  • Provided ongoing EHR system support and troubleshooting, reducing tech-related disruptions in patient care workflows by 28%.
  • Served as a liaison between patients and healthcare providers, improving patient satisfaction scores by 32% based on feedback surveys.
  • Worked with the discharge planning team, which reduced discharge processing times by 7 hours on average.
  • Participated in patient care planning, leading to individualized treatment plans that decreased readmission rates by 31%.
  • Supported infection control measures, resulting in a 34% decrease in hospital-acquired infections during 2015.

Affiliations

  • Freemason
  • National Association of Health Care Assistants (NAHCA)
  • American Red Cross - Certified Caregiving Program
  • Rotary International
  • Patient Care Technician National Certification (PCTNC)
  • American Society for Healthcare Risk Management (ASHRM)
  • Jaycees
  • Certified Nursing Assistant (CNA)– metric
  • American Medical Informatics Association
  • American Nursing Informatics Association (ANIA)

Certifications

  • Certified Medical Assistant (CMA) by AAMA
  • Certified Phlebotomy Technician (CPT)
  • Salesforce
  • Certified Public Accountant (CPA)
  • ServSafe
  • Mental Health First Aid Certification
  • Occupational Safety and Health Administration (OSHA) Compliance Certification
  • Licensed Practical Nurse (LPN)
  • National Council of State Boards of Nursing Medication Aide Certification (NAMAC)
  • Certified Home Health Aide (CHHA)

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