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Skills

  • Advanced Directive assistance
  • Tube feedings and medications familiarity
  • Grief and loss support framework
  • Grief counseling
  • Data entry
  • Patient-focused care
  • Detailed care documentation
  • Art therapy facilitation for patients
  • Recording vital signs
  • Custom patient care plan development

Work Experiences

  • Assisted families in overcoming hospice challenges.
  • Gathered information about the client's medical history, including medications, symptoms, and allergies.
  • Drove patients between rooms, appointments, and testing sites.
  • Cleaned and sterilized program and category equipment to reduce the risk of patient infection and cross-contamination.
  • Assisted healthcare professionals with transporting and coordinating medical equipment to ensure patient comfort and overall safety.
  • Offered immediate assistance to assess needs and provide care in both emergency and routine paging situations.
  • Administered patient meals that met hospice guidelines.
  • Followed all specific guidelines and provided hands-on nursing care to patients under the supervision of a registered nurse.
  • Gathered and documented patient vital signs on a 6 months basis.
  • Assisted in organizing respite care for caregivers.

Summaries

  • While serving patients of all backgrounds, I am committed to maximizing patient satisfaction, safety, and wellness.
  • Proven track record of taking the initiative to provide program treatments and utilizing vendor management expertise.
  • Certified in CPA and skilled in managing acute and chronic conditions.
  • With compassion and attention to detail, she is skilled at addressing patient needs.
  • Costs were consistently reduced while profits were increased.
  • Certified Nursing Assistant with extensive experience in patient care and administrative functions in hospitals.
  • Strengths in project management and budget management backed up by Miscellaneous training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Six Sigma certified
  • Hospice Volunteer with 16 years of successful data analysis and cross-functional collaboration experience.

Accomplishments

  • Collaborated with team of 5 in the development of metric.
  • Prepared
  • Resolved product issue through consumer testing.
  • Increased
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Facilitated art therapy sessions for patients to improve mood, provide a mental outlet, and promote relaxation during end-of-life care.
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Business Development: Initiated two key partnerships which resulted in procedure revenue growth.
  • Developed empathetic listening and communication skills to support terminally ill patients through emotional and psychological challenges.
  • Managed

Affiliations

  • American Red Cross Volunteer Services
  • Toastmasters
  • Canadian Hospice Palliative Care Association (CHPCA)
  • Society for Hospice and Palliative Care Social Work (SWHPN)
  • Jaycees
  • American Academy of Hospice and Palliative Medicine (AAHPM)
  • Association for Death Education and Counseling (ADEC)
  • Association of Information Technology Professionals
  • Association for Computing Machinery
  • Freemason

Certifications

  • Palliative Care Chaplaincy Skills Workshop Completion
  • ServSafe
  • Apple Certified Associate (ACA)
  • Certified Senior Advisor (CSA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Bereavement Facilitator
  • Hospice Volunteer Coordinator Certification
  • Trauma-Informed Care for Healthcare Volunteers Certification
  • Certified Hospice and Palliative Nursing Assistant (CHPNA)
  • Respite Care Provider Certification

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