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Skills

  • Time management and prioritization
  • Clinical quality program standards
  • Care plan adaptation for changing needs
  • Organization
  • Progress documentation
  • Procedure equipment
  • Case file management and organization
  • Project organization
  • Medication administration documentation
  • Business operations

Work Experiences

  • Administered patient medications.
  • Attended ongoing certification courses.
  • Did basic housework such as mopping, dishwashing, vacuuming, garbage disposal, and dusting.
  • Kept track of patient care, condition, progress, and problems to report, and I talked to my supervisor or case manager about my findings.
  • Achieved zero infection incidents for 5 months.
  • Allowed caregivers time for self-care.
  • Gave patients standard and procedure medications while keeping an eye out for negative side effects.
  • Ensured each patient's safety and well-being in accordance with the care plan.
  • Adapted to patient personal preferences.
  • Disinfected the equipment with appropriate cleaning products to reduce the risk of infection after each patient transport.

Summaries

  • Committed to providing consistent and focused attention to the safety, comfort, and dignity of our clients.
  • Achieved 67% family satisfaction.
  • Offers process improvement and quality assurance abilities.
  • Clinical and administrative support, as well as primary healthcare and emergency response services are provided.
  • Experienced in blood draws, medical terminology, and medication assistance.
  • Professional who is conscientious and attentive and is available to work any shift, including holidays.
  • Achieved 100% compliance with healthcare protocols.
  • Achieved 100% compliance.
  • In a fast-paced environment, punctual individual enthusiastically handles numerous tasks, including process improvement and team leadership.
  • 29% of families expressed high satisfaction with services.

Accomplishments

  • Successfully managed complex, high-caseload schedules for multiple hospice patients across a 8-mile geographic area with no missed appointments.
  • Reported any patient health changes immediately to the nursing team, expediting necessary interventions and preventing potential crisis situations.
  • Collaborated daily with palliative care coordinators and social workers to modify patient care plans, resulting in 54% reduction in pain levels.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 14 in the development of process.
  • Quickly adapted to diverse patient needs in a fast-paced environment, enhancing patient comfort and care continuity across 18 different cases per day.
  • Organized and maintained a clean, safe environment for patients by performing light housekeeping duties, resulting in improved satisfaction scores by 65%.
  • Performed basic wound care as instructed by medical professionals, contributing to faster recovery times and improved patient outcomes.
  • Monitored and recorded vital signs for hospice patients, alerting healthcare professionals of any critical shifts and ensuring immediate action.
  • Assisted in the rehabilitation of 7 patients post-surgery by facilitating prescribed physical therapy exercises, speeding recovery times by 4 months.

Affiliations

  • Toastmasters
  • American Nurses Association (ANA) – Supportive Certifications
  • American Society of Clinical Pathology (ASCP) Certification Affiliations
  • Palliative Care Providers Network (PCPN)
  • International Association of Administrative Professionals
  • Association for Home & Hospice Care (AHHC)
  • American Society on Aging (ASA)
  • Health Care Compliance Association (HCCA)
  • American Academy of Home Care Medicine (AAHCM)
  • American Red Cross – Volunteer or Certification

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Project Management Professional (PMP)
  • Caregiver Fundamentals Training by Northwind
  • Salesforce
  • Palliative Nursing Assistant Certification by Washington
  • Heartsaver First Aid CPR AED Certification
  • Advanced Hospice and Palliative Care Certification
  • Eliminating Workplace Violence in Healthcare Certificate
  • Certification in Dementia and Alzheimer’s Care
  • CompTIA Network+

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