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Skills

  • Supervision
  • First Aid/CPR
  • MS Office
  • Infection risk mitigation strategies
  • Home environment infection control
  • First aid and safety
  • Operational improvement
  • Clinical quality program standards
  • Team building
  • Case file management and organization

Work Experiences

  • Offered emotional support to patients and their families, as well as instruction in healthy meal preparation, independent living, and disability or illness adaptation.
  • Attended ongoing certification courses to maintain updated knowledge in palliative care, staying compliant with Lean regulations.
  • Administered prescribed medications under the supervision of a physician.
  • Administered patient medications following physician’s directions, maintaining 100% accuracy and compliance over 13 healthcare visits.
  • Achieved zero infection incidents for 5 months.
  • Achieved 100% compliance during a ITIL audit.
  • Ensured each patient's safety and well-being in accordance with the care plan.
  • Assisted patients with daily functional tasks.
  • Helped with general housekeeping tasks like cooking, meal preparation, and grocery shopping.
  • Assisted with mobility by walking and exercising on a regular basis.

Summaries

  • Achieved 67% family satisfaction.
  • Offers process improvement and quality assurance abilities.
  • In a fast-paced environment, punctual individual enthusiastically handles numerous tasks, including process improvement and team leadership.
  • Clinical and administrative support, as well as primary healthcare and emergency response services are provided.
  • Achieved holistic care improvements.
  • Accomplished in facilitating patient rehabilitation post-surgery by guiding personalized physical therapy regimes, contributing to 7 successful rehabilitation cases.
  • Home Health Hospice Aide with 8 years of successful performance reporting and risk assessment experience.
  • Working with community healthcare organizations to provide support to practitioners and patients as a Health Aide.
  • Achieved zero reported incidents over 18 months.
  • Dedicated to providing excellent care, administering medication, and completing team leadership.

Accomplishments

  • Documented patient care activities in the electronic medical record system, ensuring accuracy and timely reporting for regulatory compliance.
  • Coached patients and families on home care responsibilities, leading to a 34% improvement in ongoing patient adherence to care plans.
  • Improved care delivery accuracy by double-checking medication administration documents for 3 patients, decreasing risk of misdoses by 80%.
  • Provided assistance with patient mobility, ensuring fall prevention protocols were followed and reducing incident rates by 13%.
  • Used strong communication skills in addressing sensitive end-of-life topics with families, ensuring a clear understanding of care priorities.
  • Organized and maintained a clean, safe environment for patients by performing light housekeeping duties, resulting in improved satisfaction scores by 65%.
  • Maintained strict adherence to infection control protocols, leading to a 58% decrease in infection rates among high-risk patients.
  • Ensured proper hygiene and skin integrity for bed-bound patients through daily personal care routines, leading to a reduction of bedsores by 41%.
  • Assisted in the rehabilitation of 7 patients post-surgery by facilitating prescribed physical therapy exercises, speeding recovery times by 4 months.
  • Regularly communicated patient progress information to an interdisciplinary team, streamlining care plan adjustments that improved service delivery times by 2%.

Affiliations

  • American Red Cross – Volunteer or Certification
  • Society of Women Engineers
  • Toastmasters
  • American Society on Aging (ASA)
  • Association for Computing Machinery
  • National Council of Certified Dementia Practitioners (NCCDP)
  • Association of Information Technology Professionals
  • American Society of Clinical Pathology (ASCP) Certification Affiliations
  • The Hospice Certification Council (HCC)
  • Society of Human Resource Management

Certifications

  • Patient Navigation Certification by Vantage
  • ServSafe
  • Home Health Aide (HHA) Certification
  • End-of-Life Care Certificate by standard
  • CPCT (Certified Patient Care Technician)
  • Certified Nursing Assistant (CNA)
  • Medication Aide (Certified) by method
  • Chronic Disease Self-Management Program Facilitator
  • Cisco Certified Network Associate (CCNA)
  • Caregiver Fundamentals Training by Northwind

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