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Skills

  • Punctuality
  • Problem resolution
  • Communications
  • Criminal law
  • Category equipment
  • Report writing and documentation
  • Crowd control tactics
  • Customer service
  • Team management
  • Surveillance

Work Experiences

  • Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public.
  • Achieved zero escalation to physical altercations.
  • Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors.
  • Maintained my flexibility and adapted to new situations in rapidly changing environments.
  • Used effective time management when it came to personnel and security asset coordination and accountability.
  • Performed CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Inspected and adjusted security systems, equipment, and machinery to ensure that parking lots and the interior and exterior of the building were fully covered.
  • Interacted assertively but non-confrontationally with all levels of personnel and the general public.
  • Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot.
  • Awarded Top Performer in 2021.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Demonstrated ability to learn new procedures and policies while adhering to strict guidelines by employing defensive tactics.
  • Security personnel who are concerned about their safety and have excellent communication skills and a keen eye for detail.
  • In emergency response and evaluation procedures, makes use of excellent listening and service skills.
  • Professionally adept at handling and resolving conflicts.
  • Familiar with a variety of trade and security tools.
  • Building, grounds, personnel, and asset protection are all areas where a veteran security associate has excelled.
  • Assisted in the creation of safety reports for clients.
  • Committed to maintaining security through random checkpoints, ensuring compliance with safety regulations. Detected 12 unauthorized possessions, ensuring workplace and visitor safety across multiple shifts.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.

Accomplishments

  • Resolved product issue through consumer testing.
  • Recommended and oversaw enhancements to perimeter security fencing and sensor systems, lowering unauthorized entries by 62% in Boston.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed ongoing training programs for staff, focusing on perimeter monitoring and asset protection, increasing team competency scores by 77%.
  • De-escalated security incidents involving difficult individuals, implementing advanced negotiation techniques to avoid escalation and property damage.
  • Developed security protocols for asset protection, securing high-value equipment worth $15, resulting in zero theft incidents over framework.
  • Worked directly with security technology vendors to enhance surveillance coverage, increasing system uptime by 36% and reducing equipment malfunctions.
  • Created and presented weekly security reports that led to identification of 12 previously undetected risks, improving overall safety metrics by 19%.
  • Documented and resolved standard which led to initiative.
  • Monitored alarm systems and responded to activation alerts, contributing to a 26% reduction in false alarms over three years.

Affiliations

  • Loss Prevention Foundation (LPF)
  • Freemason
  • Association for Computing Machinery
  • The International Security Management Association (ISMA)
  • International Association of Chiefs of Police (IACP)
  • Association of Information Technology Professionals
  • Professional Security Alliance (PSA)
  • Project Management Institute
  • National Institute of Security Guards (NISG)
  • International Risk Management Institute (IRMI)

Certifications

  • Certified Internal Investigator (CII)
  • Cisco Certified Network Associate (CCNA)
  • Apple Certified Associate (ACA)
  • Firearms Permit for Security Guards by system
  • Certified Protection Professional (CPP) by ASIS International
  • Unmanned Aerial Vehicle (UAV) Security Certification
  • SHRM Certified Professional (SHRM-CP)
  • Security Awareness and Prevention Training by framework
  • Salesforce
  • Certified Professional Investigator (CPI) by ASIS International

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