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Skills

  • MS Office
  • One-on-one Instruction
  • Patient-focused care
  • Fluent in Spanish
  • Appointment scheduling
  • Breastfeeding education
  • Positive behavior modeling
  • Life skills development
  • Budgets
  • Qualified in patient transport

Work Experiences

  • Collaborated with a group of registered nurses to ensure the overall health of all patients.
  • Went over the doctors' daily care slips.
  • Was in charge of ordering and reading lab tests, x-rays, MRIs, ultrasounds, and EKGs, among other things.
  • Special incidents, events, and complaints were investigated, provided, and submitted to the Quality Department.
  • Was in charge of private and MCR billing, payroll, accounts payable, and accounts receivable, as well as ensuring that proper procedures were followed.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Answered 14 calls per several months to help customers with their questions and concerns.
  • Encouraged creative thinking, problem solving, and empowerment in order to boost morale and teamwork as part of the facility management group.
  • Aided in the resolution and fulfillment of client requests as well as internal operational issues.
  • Oversaw, designed, and implemented training programs and initiatives that resulted in a productivity increase of 12 percent.

Summaries

  • While assisting doctors, she is skilled at quickly setting up rooms and closely monitoring vitals.
  • Recent standards and techniques are well-understood.
  • Care Partner with experience in providing inpatient psychiatric hospital care to at-risk youth.
  • Nursing professional with 18+ years of experience in procedure settings working with pediatric patients.
  • With knowledge of HubSpot use, adept at working closely with midwives and doctors.
  • Billing Supervisor with extensive experience in day-to-day accounts receivable operations, collections, and reporting.
  • Dedicated to long-term problem solving and achieving big-picture objectives.
  • Expert in all aspects of nursing, with a track record of developing strong nurse leaders who are committed to bettering patient care and delivery models.
  • Surgical procedures, restocking supplies, and updating electronic health records are all things that she can help with.
  • Knowledge of how to use Salesforce and the ability to triage situations quickly.

Accomplishments

  • Documentation: Documented patient information obtained from intake interviews.
  • Organized family meetings and care conferences, enabling clearer communication about patient progress and increasing satisfaction scores by 80%.
  • Documented hourly care and vital statistics, leading to improved data accuracy used by clinical teams to update care plans.
  • Patient Care: Delivered compassionate care that exceeded hospital requirements. Successfully provided quality care to metric patients in initiative environment.
  • Surgical Preparation: Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
  • Partnered with physicians and nurses to adjust care plans, contributing to a 53% reduction in hospital readmission rates for high-risk patients.
  • Improved student outcomes 6%.
  • Training: Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
  • Conducted home safety assessments and made actionable recommendations that led to a 82% reduction in in-home accidents.
  • Identified trends in declining patient conditions and escalated issues quickly to senior staff, preventing potential medical complications in 8 cases.

Affiliations

  • International Association of Administrative Professionals
  • International Council of Nurses
  • Project Management Institute
  • National Council of Certified Dementia Practitioners (NCCDP)
  • American Association of Retired Persons (AARP) Caregiving Knowledge Center
  • Society for Social Work Leadership in Health Care (SSWLHC)
  • American Heart Association Basic Life Support (BLS) Certification
  • Certified Nursing Assistant (CNA) Association
  • Eldercare Workforce Alliance (EWA)
  • International Council on Active Aging (ICAA)

Certifications

  • ANA Certified in School NP
  • Advanced Cardiac Life Support (ACLS) Certification system
  • ANA Certified in Gerontological NP
  • Pediatric Nursing Certification Board (PNCB)
  • Behavioral Health Technician (BHT) Certification, Washington, 2019
  • Board Certification for Emergency Nursing
  • Certified Oncology Nurse
  • CPR certified through American Heart Association
  • LMSW
  • CompTIA Security+

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