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Skills

  • New employee onboarding
  • Confidentiality control system design
  • Trace evidence expert
  • First Aid/CPR
  • Deadline-driven work ethic
  • Data entry accuracy
  • Colorado evidence handling
  • Clerical error minimization
  • Regulatory compliance
  • Process improvement

Work Experiences

  • Answered 9 calls per one year to help customers with their questions and concerns.
  • Corrected errors impacting legal outcomes.
  • Corrected 75% of erroneously filed documents.
  • Assisted with updating statewide records on crime statistics.
  • Conducted monthly audits that identified misfiled or missing documentation with a 62% success rate of recovery.
  • Assisted detectives by providing detailed crime reports and background checks, aiding investigations across 9 cases.
  • Boosted efficiency by 21%.
  • Acted as the primary point of contact for information requests.
  • Collaborated with the District Attorney’s office on case files.
  • Assisted in updating framework software system.

Summaries

  • Contributed to a 73% reduction in clerical errors.
  • Conducted in-depth reviews of documentation processes.
  • Assisted detectives in resolving investigations.
  • Detail-oriented Police Records Assistant with over 7 years of experience in managing criminal records, improving efficiency by 74% in retrieval time.
  • With skills in documentation and recording, qualified to collect trace evidence.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Enhanced department audit scores.
  • Assisted with comprehensive case summary preparations.
  • Corrected 74% of filing discrepancies.
  • Dedicated Police Records Assistant.

Accomplishments

  • Handled high-volume legal documentation requests, processing up to 11 documents daily while maintaining the highest degree of confidentiality and discretion.
  • Verified incoming digital and physical records for completeness and accuracy, reducing submission rejections by 15%.
  • Implemented and monitored monthly departmental key performance indicators (KPIs) to evaluate records processing efficiency, achieving an 76% improvement within 2018 year.
  • Managed highly sensitive case files for multi-jurisdictional investigations, ensuring all confidential data was handled securely at all stages.
  • Updated and managed electronic case file systems, resulting in a 24% improvement in search speed and document accessibility.
  • Developed and maintained an organized tracking system for record management, reducing document retrieval time from 17 minutes to 6 minutes.
  • Collaborated with team of 18 in the development of standard.
  • Collaborated with legal teams to verify proper documentation for ongoing investigations, ensuring compliance with federal requirements at all times.
  • Collaborated with IT department to troubleshoot and resolve database-related issues, improving system uptime by 73%.
  • Processed an average of 17 criminal records daily, ensuring timely and accurate resolution of requests.

Affiliations

  • National Criminal Justice Association (NCJA) – Database Systems Strategy Affiliate
  • Association of Information Technology Professionals
  • Records and Information Management Professionals Australasia (RIMPA) – Certified Records Manager
  • Criminal Records Specialist Certification from procedure – 2017
  • National Association of Legal Assistants (NALA) – Criminal Justice Branch
  • American Society for Public Administration (ASPA) – Law Enforcement Records Section
  • American Association of Police Polygraphists (AAPP) – Administrative Support Member
  • International Association for Property and Evidence (IAPE) – Member since 2015
  • Police Records Management Systems (PRMS) User Group SAP – Certified Member
  • International Association of Administrative Professionals

Certifications

  • First Aid/CPR Certified
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Business Analysis Professional (CBAP)
  • Certified eDiscovery Specialist (CEDS) - Association of Certified eDiscovery Specialists (ACEDS)
  • Administrative Professional Certification - method
  • Electronic Records Management (ERM) Certification - Association for Intelligent Information Management (AIIM)
  • Lean Six Sigma Yellow Belt Certification - Harbor & Co.
  • Basic Records Management Skills Certification - procedure
  • Records and Information Management (RIM) Certification - Ironclad Systems
  • SHRM Certified Professional (SHRM-CP)

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