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Skills

  • Invoice generation
  • Relationship development
  • Customer Relationship Management (CRM)
  • Process improvement
  • Critical Issue Resolution
  • Business operations
  • Compliance with system
  • Tools customization
  • Cost and Risk Mitigation
  • Collaborative Leadership

Work Experiences

  • Educated end-users on best practices for reducing errors and safeguarding sensitive data.
  • Was in charge of troubleshooting and resolving issues with programs and systems.
  • Collaborated with cross-functional teams.
  • Improved or repurposed an existing system to increase effectiveness by 18%.
  • Customized HubSpot modules.
  • Achieved savings over 18 months.
  • Provided decision-makers with ROI and cost-benefit projections to help them develop and implement projects.
  • Automated manual workflows.
  • Created a custom reporting framework within AX.
  • Customized Dynamics AX workflows.

Summaries

  • Expert at converting business growth plans and specific needs into better system designs.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Well-versed in Workday and well-versed in all aspects of operations.
  • HubSpot and Tableau experts with exceptional interpersonal skills.
  • Scrum Master certified
  • Metric and initiative have a proven track record.
  • Installing and updating hardware and software systems for category users is a capable AX Technical Consultant.
  • Motivating leader who has built and managed system teams in the past.
  • Professional who is efficient, decisive, and thorough.

Accomplishments

  • Led technical discovery workshops with stakeholders from human resources, aligning AX configurations to strategic business goals and improving adoption rates.
  • Optimized the AX reporting system, providing C-level executives with high-quality, real-time data, leading to better strategic decisions.
  • Led a team of technical consultants to deliver a successful AX implementation project across 17 countries within a challenging timeline, enhancing global project execution capabilities.
  • Managed full life cycle Dynamics AX projects, ensuring on-time delivery within budget, and mitigating potential risks that could impact deployment.
  • Implemented custom AX enhancements using X++ that streamlined key financial reporting processes and reduced errors by 21% over 18 months.
  • Guided the migration of legacy systems to Dynamics 365, reducing downtime and enhancing data integrity for Cedar Works.
  • Collaborated with end-users to gather business requirements, leading to the development of AX solutions that increased departmental efficiency by 75% over the past year.
  • Coordinated with external vendors to integrate new AX-compatible technologies, reducing lead times for key business processes by 85%.
  • Successfully integrated third-party applications with AX, automating key business processes and reducing operational costs by 43% annually.
  • Collaborated closely with cross-functional teams to design AX modules that increased productivity and reduced operational delays across key business units.

Affiliations

  • Completed, Advanced Dynamics AX Integration Course at initiative in 2015
  • Collaborator, Open Source Dynamics AX Plug-in Project, contributing with custom module codes and bug fixes
  • Mentor, Microsoft Students to Business Program, supporting entry-level AX Developers
  • Active Participant, D365 FinOps Community focusing on X++ Programming Best Practices
  • Regular Participant, Dynamics AX Monthly Webinar Series specifically for Finance Process Automation
  • Contributor, CRMUG/D365UG Summits focusing on Advanced AX Performance Tuning 2023
  • Participant, AX Collaborate Forum 2021, focusing on Enhancements in AX Performance
  • Affiliate, AXUG (AX User Group) Special Interest Group (SIG) for metric
  • Featured Speaker, Local AX User Group Meetups for discussing Database Optimization in Dynamics AX Systems
  • Member, Global Azure Virtual Community, contributing in the Dynamics AX migration discussions

Certifications

  • CompTIA Network+
  • Salesforce
  • Microsoft Certified: Security Operations Analyst Associate
  • Microsoft Certified: Database Administrator Associate
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals
  • Certified Microsoft Dynamics 365 Solution Architect
  • Project Management Professional (PMP)
  • ServSafe
  • American Academy of Financial Management (AAFM)
  • Microsoft Certified: IT Professional (MCITP) - Enterprise Administrator

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