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Skills

  • Emergency call response management
  • First aid certified
  • Team management
  • Supervision
  • Crisis communication under pressure
  • Access control system management
  • Fire safety drill execution
  • Insurance billing
  • Incident report drafting and analysis
  • ID verification and access control

Work Experiences

  • Kept an eye on the premises and recorded everything that happened in a daily officer report that I handed in to Public Safety Student Worker at the end of the shift.
  • Looked into disturbances and used proportional and strategic responses to deal with a variety of problems.
  • Quickly triaged problems and provided precise and clear information while working under minimal supervision.
  • Apprehended 7 offenders.
  • Immediately reported metric, framework, and standard as safety hazards to Public Safety Student Worker for remediation instructions.
  • Provided basic first aid to injured and ill people, as well as assisting paramedics with advanced care and patient transport.
  • Followed established security and safety procedures as well as posted orders, which included enforcing company policies, rules, and regulations.
  • Addressed malfunctioning equipment.
  • Addressed stressed or panicked individuals.
  • Assisted in securing framework event at Columbus, managing crowd control for 3 attendants and effectively reducing response time to incidents by 11 minutes.

Summaries

  • Knowledge of QuickBooks in depth, as well as stakeholder engagement and project management abilities.
  • Achieved a 15% faster resolution time for campus emergencies.
  • Accelerated campus emergency response coordination by 12 seconds.
  • Accelerated campus emergency response coordination by 9 seconds through a complete overhaul of communication procedures between departments. My methods consistently lead to faster resolutions during urgent situations.
  • Ability to recognize framework issues and integrate program solutions to achieve framework.
  • Vigilant and vigilant, with exceptional client relations and quality assurance abilities.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Mandarin and German are both fluent.
  • Framework and process procedures expertise.
  • Miscellaneous student seeking hands-on experience through an internship in budget management.

Accomplishments

  • Worked closely with local law enforcement during joint operations, leading to the arrest of 16 individuals involved in campus thefts.
  • Played a critical role in initiating a student-run safety ambassador program, increasing overall campus safety presence and fostering community vigilance.
  • Coordinated with technology teams to roll out a new access control system, resulting in improved tracking capabilities and reduced unauthorized access by 63%.
  • Reduced the number of emergency service call-outs by 43% by identifying and fixing faulty security systems.
  • Recorded detailed incident reports and communicated risks to the operations center, decreasing response times by 7 minutes on average.
  • Assisted during campus-wide lockdown simulations, ensuring swift coordination between safety personnel and decreasing response times by 84%.
  • Performed incident trend analysis using Tableau, helping to predict and prevent 78% of repetitive incidents.
  • Optimized the scheduling of campus patrols using HubSpot, enhancing the responsiveness and coverage of the security team by 60%.
  • Assisted in the formulation and presentation of security awareness workshops, increasing overall student and staff participation by 15%.
  • Played a key role in revising campus shuttle routes, reducing traffic congestion by 57% during peak hours and enhancing pedestrian safety.

Affiliations

  • Member, Campus Safety Health and Environmental Management Association (CSHEMA) – Led a student project focused on enhancing campus emergency response protocols.
  • Coordinated safety workshops as part of the College Safety Team – Focused on improving student engagement in campus emergency plans.
  • Volunteer, American Red Cross – Participated in disaster preparedness and blood donation drives aimed at supporting local and regional responses.
  • Member, International Association of Campus Law Enforcement Administrators (IACLEA) – Worked alongside security professionals to develop best practices in campus security.
  • Participated in National Emergency Number Association (NENA) for dispatch services training – Learned intricacies of emergency call processing and dispatch systems.
  • Collaborator, Local Law Enforcement Collegiate Outreach Program – Engaged with police departments to bridge campus and community safety concerns.
  • Attended workshops by International Public Safety Association (IPSA) – Gained insights into multi-disciplinary responses to crisis situations.
  • Affiliate, Crisis Prevention Institute (CPI) – Developed expertise through ongoing courses in nonviolent crisis intervention and conflict de-escalation techniques.
  • Student member, International Association for Security and Investigative Reglations (IASIR) – Enhanced regulatory knowledge through industry seminars.
  • Member, American Board for Certification in Homeland Security (ABCHS) Student Program – Pursued certification training, learning advanced protocols in homeland security and crisis mitigation.

Certifications

  • Fire Safety & Evacuation Procedures Training - framework - 2015
  • Effective Surveillance Techniques for Security Personnel - Summit Group - 2016
  • CompTIA Security+
  • Ethics and Integrity in Public Safety Certification - category - 2021
  • Law Enforcement Active Shooter Emergency Response (LASER) Certification - framework - 2015
  • ServSafe
  • Emergency Medical Responder (EMR) Certification (Cedar Works, 2015)
  • Security Guard License - Georgia - 2022
  • Certified Healthcare Emergency Professional (CHEP) - International Board for Certification of Safety Managers - 2019
  • Microsoft Certified Systems Engineer (MCSE)

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