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Skills

  • Process improvement
  • Low vision rehabilitation
  • Organization
  • Patient counseling
  • MS Office
  • Clinical trial protocol design
  • Supervision
  • Gas Permeable (GP) contact lens fitting
  • Regulatory compliance
  • Record Keeping

Work Experiences

  • Actively identified emerging trends in ocular disease treatment and spearheaded the transition to telemedicine for remote patient consultations.
  • Collaborated with 6 ophthalmologists.
  • Collaborated on clinical trial protocol design.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated on the design and approval of clinical trial protocols in partnership with process and 8 other organizations.
  • Performed a fundus examination using biomicroscopy and a fixed lens and camera.
  • Achieved a 27% increase in patient satisfaction.
  • Advocated for local eye screenings in underserved communities, helping 2 patients access affordable eyecare services through partnerships with Tableau.
  • Examined, diagnosed, and treated diseases and disorders of the eyes and the structures that surround them.
  • Patients with signs of a pathological condition were referred to an ophthalmologist for further evaluation.

Summaries

  • Collaborated on outreach programs.
  • To facilitate proper diagnosis and treatment, evaluates patient eye health across and within the full scope of services.
  • Achieved a 27% improvement in satisfaction rates.
  • Boosted clinic efficiency.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished in the expansion of insurance networks, ensuring that 72% more patients were able to access comprehensive eye care, leading to increased clinic growth.
  • Achieved significant results by introducing advanced technology, leading to a 40% increase in early identification and treatment of sight-threatening conditions.
  • Costs were consistently reduced while profits were increased.
  • Accomplished in the expansion of insurance networks.
  • Achieved a $14,000/one year reduction in supply costs.

Accomplishments

  • Collaborated with 10 insurance providers to streamline payment processes, decreasing approval wait times by the past year.
  • Implemented advanced scleral lens fitting strategies, resulting in the successful correction of vision for 18 keratoconus patients.
  • Implemented a nutrition-based adjunctive therapy for macular degeneration, leading to improved outcomes in 4 patients.
  • Provided ongoing mentorship to 12 optometry students as part of a collaborative learning environment.
  • Conducted comprehensive ocular health assessments using the latest Microsoft Excel, reducing diagnostic time by 41%.
  • Collaborated in multi-center clinical trials focused on novel treatments for retinal diseases, contributing to 4 published research articles.
  • Collaborated with administrative staff to enhance the billing process, reducing claim rejection rates by 46% and increasing revenue by $5.
  • Led efforts to implement an electronic health record (EHR) system, improving documentation accuracy and patient data retrieval efficiency by 70%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Affiliations

  • Rotary International
  • American Marketing Association
  • Co-Chair, Clinical Trials Advisory Group for method
  • State Optometric Association (Replace with specific state)
  • American Academy of Optometry (AAO)
  • Society of Women Engineers
  • Member of the Academy for Vision Rehabilitation & Neuro-Optometry
  • American Optometric Association (AOA)
  • Attendee of the International Conference on Visual and Eye Care 2015
  • Co-editor of process in Optometric Practice

Certifications

  • ServSafe
  • CPR and Basic Life Support (BLS) Certification
  • Certified Public Accountant
  • Certification in the Treatment and Management of Ocular Disease (TMOD)
  • Certification in Retinal Disease Management
  • Cisco Certified Network Associate (CCNA)
  • Fellow of the American Academy of Optometry (FAAO)
  • Board Certification in Medical Optometry
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+

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