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Skills

  • Extensive program knowledge
  • Interpersonal skills
  • Flexible schedule
  • Budgets
  • Able to lift 16 pounds
  • Inventory monitoring
  • Produce knowledge
  • Customer service excellence
  • Health codes compliance
  • Budgeting and cost control

Work Experiences

  • Promoted items on beverage lists and restaurant specials.
  • Was in charge of loading customer bags into cars.
  • Provided excellent service by creating a warm and welcoming environment.
  • Handled customer complaints with grace and poise, resolving issues as soon as possible by contacting Cafeteria Supervisor.
  • Transported Jira to 18 months customer locations.
  • Keep meat products at the proper temperature and humidity.
  • Cleaned the meat aisles, storage areas, and work areas following all health and safety guidelines.
  • Was in charge of product packaging and labeling.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Leadership and team-building skills are essential.
  • Working with staff to create unique dining experiences has proven to be a success.
  • 8 years of experience in the field, with a strong desire to see the company succeed.
  • Developed a rapport with management and staff by providing excellent service and engaging in personal interactions.
  • Communication, observation, and planning skills are all excellent.
  • Cafeteria Supervisor with experience working in system restaurants and cafes who is goal-oriented.
  • Cafeteria Supervisor is a communicative individual who is committed to going above and beyond to provide unforgettable guest experiences.
  • Grocery Store Clerk was responsible for keeping the store clean, safe, and well-organized in order to appeal to customers.
  • Bar Manager with a strong desire to increase revenue and productivity.
  • Grocery store associate who has worked in both the bakery and the prepared foods departments.

Accomplishments

  • Solved
  • Guided
  • Oversaw 15% decrease in customer complaints.
  • Developed
  • Managed
  • Resolved
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Promoted to Cafeteria Supervisor.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Prepared

Affiliations

  • International Council of Nurses
  • Child Nutrition Programs National Conference Attendance 2017
  • Toastmasters
  • National Association of Social Workers
  • American Academy of Professional Coders (AAPC) - For streamlining cafeteria billing systems where applicable
  • Association for Computing Machinery
  • Jaycees
  • Certified School Nutrition Specialist (CSNS)
  • Society of Human Resource Management
  • American Society of Safety Professionals

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Food Safety and Quality Professional (CFSQP)
  • Leadership and Team Development in Hospitality Certification 2016
  • Apple Certified Associate (ACA)
  • Cash Handling and Financial Transactions Certification Lakeside Partners
  • Certified Professional Food Manager (CPFM)
  • Certified HACCP Manager for Cafeterias
  • Certified Dietary Manager (CDM)
  • ServeSafe Food Protection Manager Certification
  • Sourcing Local Ingredients and Sustainable Food Practices Certification

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