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Skills

  • Customer satisfaction achievement at 79%
  • 3D dental scanning proficiency
  • Customer service
  • Prosthetic design and fabrication
  • Collaboration with dental professionals
  • Attention to detail during mold preparation
  • On-time delivery of dental products
  • Effective communication with dentists
  • Multi-tasking in high-demand environments
  • Dental lab equipment maintenance

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Conducted extensive wear tests to determine the long-term viability of designs.
  • Assisted licensed Dental Laboratory Technicians by fabricating QuickBooks, reducing production time by 58% in 2019.
  • Confirmed specifications.
  • Achieved a 38% reduction in error rates.
  • Assisted licensed Dental Laboratory Technicians.
  • Transported Jira to the past year customer locations.
  • Designed and built artificial metal and porcelain teeth with appealing finishes and long-lasting frameworks.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Collaborated on full-mouth restoration cases.

Summaries

  • Open and clear communicator who is used to working under pressure and adhering to strict deadlines.
  • Collaborative Dental Lab Technician Assistant.
  • Costs were consistently reduced while profits were increased.
  • Applied material optimization techniques.
  • Achieved customer satisfaction improvement by 39% through precise mold making and attention to detail in full and partial denture fabrication. Passionate about delivering personalized patient care.
  • Advanced technical knowledge of dental appliances and production procedures provided by a talented laboratory professional.
  • Clear understanding of project management and process improvement as well as strategic planning training.
  • Collaborated with licensed Dental Laboratory Technicians to successfully fabricate Jira, decreasing production time by 59% in 2023. Dedicated to continuous process improvement.
  • Strengths in client relations and workflow optimization backed up by Healthcare training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.

Accomplishments

  • Adapted quickly to the use of 3D printing technology for dental restorations, leading to a cost savings of $6 per month.
  • Proactively assisted in inventory management to ensure consistent availability of high-demand materials, improving fulfillment rates by 79%.
  • Monitored the setup and calibration of dental milling machines, improving machine efficiency and reducing material waste by 24%.
  • Resolved product issue through consumer testing.
  • Actively assisted in fabricating full and partial dentures, successfully producing 14 units daily under strict time constraints.
  • Volunteered to operate unfamiliar digital milling machines, reducing outsourcing costs and saving the company approximately $2 annually.
  • Diagnosed and corrected production errors in dental models before final milling, avoiding potential delays and saving 11 work hours monthly.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved framework which led to method.
  • Aided senior technicians in producing 13 bridges and crowns per week, contributing to a 45% improvement in production output.

Affiliations

  • National Association for Dental Assistants (NADA)
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • Jaycees
  • Affiliate of the American Prosthodontic Society
  • International Federation of Esthetic Dentistry (IFED) Affiliate
  • National Board for Certification in Dental Laboratory Technology
  • Participant in Continuing Education through the International Team for Implantology (ITI)
  • Member of the American Society of Dental Aesthetics
  • Membership in the Society for Clinical Laboratory Science

Certifications

  • Certified in Ergonomics and Safety for Dental Labs - 2019
  • Certified Public Accountant (CPA)
  • Certified Hands-on Training in Full Arch Restoration - Summit Group
  • Salesforce
  • Certification in Removable Prosthodontics - Beacon Labs
  • Google Certified Professional Cloud Architect
  • Advanced Dental Restoration Certification in Crowns and Bridges - Cedar Works
  • SHRM Certified Professional (SHRM-CP)
  • Certified Training in Dental Lab Materials and Technologies - system
  • CompTIA Network+

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