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Skills

  • MS Office
  • Digital product lifecycle management
  • Budget forecasting and optimization
  • Scope management
  • Customer service
  • Stakeholder relations
  • Data-driven decision making
  • Regulatory compliance
  • Change Management
  • Agile project management

Work Experiences

  • Achieved 21% user satisfaction.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Achieved rapid turnaround.
  • Authored a best-practices guide for interactive project management, now used as a learning tool by 18 new hires and managers across the company.
  • Achieved this within three years.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved within the first three years.
  • Collaborated with cross-functional teams to launch SAP, reducing project bottlenecks and ensuring a successful 18% user adoption rate.
  • Collaborated with UI/UX teams.
  • Aligned project outcomes with user needs.

Summaries

  • Achieved a 21% cost underrun.
  • Adept at agile project management.
  • Adept at Agile Project Management with an innovative approach to launching digital products, contributing to a 3 revenue boost within just 18 months of a project's initial release.
  • Interactive Project Manager with 12 years of experience achieving ambitious goals in a difficult IT environment.
  • Applied innovative design principles.
  • Interactive Project Manager with extensive implementation and project management experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accelerated project timelines through optimized workflow automation.
  • Successful at inspiring teams to meet tight deadlines.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.

Accomplishments

  • Integrated a new project management platform, reducing project tracking time by 76% while improving team collaboration.
  • Successfully managed the end-to-end lifecycle of 5 key interactive projects, driving a 64% increase in user engagement.
  • Supervised a project team of 14 members, maintaining budget control and ensuring a 83% reduction in unnecessary project costs.
  • Collaborated with team of 13 in the development of method.
  • Provided data-driven insights and project reporting, helping executives make faster, more informed business decisions tied to measurable KPIs.
  • Facilitated the organization-wide shift to remote work by implementing project management tools, resulting in 49% increase in worker productivity.
  • Trained and mentored a team of junior project managers, resulting in a 39% improvement in project timelines and client satisfaction.
  • Produced detailed project roadmap and status reports that improved transparency and decision-making for senior leadership.
  • Drove the execution of a mobile-first strategy that boosted digital engagement by 79% within 13 months.
  • Led post-project reviews and implemented lessons learned frameworks that enhanced overall project execution efficiency by 85% next cycle.

Affiliations

  • International Association of Business Communicators (IABC) - Professional Member, 2024-Present
  • Project Management Institute (PMI) - Member, program
  • American Society of Safety Professionals
  • International Association of Advertising Agencies (4A’s) - Professional Member, 2020-Present
  • Lions Club
  • Professional Scrum Product Owner (PSPO), Scrum.org, 2017
  • Society of Women Engineers
  • Certified Project Director (CPD) - Global Association for Quality Management (GAQM), 2021
  • Certified Agile Leadership (CAL I) - Scrum Alliance, 2024
  • Society of Human Resource Management

Certifications

  • Microsoft Power Platform Fundamentals (PL-900) - Microsoft
  • PRINCE2 Foundation Certification – AXELOS
  • Certified Usability Analyst (CUA) - Human Factors International
  • Project Management Professional (PMP) - Project Management Institute
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Digital Project Management Certificate – BrainStation
  • Cert Prep: Adobe Certified Expert (ACE) for Interactive Media Design – Adobe
  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • Certified Kanban Management Professional (KMP) - Kanban University

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