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Skills

  • Sales professional
  • Framework equipment
  • Communications
  • Project organization
  • Client relationship management
  • Team building
  • Customer service
  • Revenue forecasting
  • Strategic planning and execution
  • Familiar with account coding

Work Experiences

  • Coached and mentored 8 direct reports, allowing for internal promotions and reducing hiring costs by 81%.
  • Analyzed performance gaps.
  • Boosted regional revenue by 41% over 6 months by implementing a revised go-to-market strategy for Jira across Phoenix.
  • Achieved results within three years.
  • Achieved Outstanding Service Award for surpassing sales targets.
  • Analyzed performance metrics and created action plans to improve underperforming product lines increasing sales by $241,000 within two years.
  • Developed a competitive analysis framework.
  • Collaborated with sales, marketing, and customer service.
  • Achieved results across 7 districts.
  • Collaborated with marketing teams to execute promotional campaigns that generated $5,000 in new customer sales regionally.

Summaries

  • Interpersonal skills are exceptional.
  • Achieved a $12 reduction in annual operating costs.
  • Accomplished business leader with a track record of reducing operating costs by $17 through effective vendor negotiation and process improvement strategies in 2023. Specializes in optimizing resource allocation and enhancing operational efficiency.
  • Accomplished District Manager with a talent for vendor negotiation, securing strategic partnerships that led to a $11 reduction in operating costs while driving improved service delivery.
  • To meet and exceed business financial goals, successfully optimizes frameworks and cultivates cohesive teams.
  • Achieved benchmark success rates of 19%.
  • Achieved a 72% increase in sales over a the past year.
  • Accomplished District Manager.
  • District Business Manager with 7 years of successful stakeholder engagement and quality assurance experience.
  • Highly skilled at building and leading high-performance teams that focus on meeting and exceeding business goals.

Accomplishments

  • Spearheaded the adoption of a new district-wide customer relationship management (CRM) software, resulting in a 31% increase in customer engagement.
  • Successfully managed a district overseeing 4 sales teams, leading to an increase in revenue by 50% year-over-year.
  • Orchestrated the alignment of key performance indicators (KPIs) to district business objectives, improving district revenue performance by 35%.
  • Successfully opened 17 new locations within the past year, while maintaining overall district profitability and operational efficiency.
  • Coached business development teams on using data-driven insights to improve sales forecasting accuracy, with an overall forecasting error reduction of 35%.
  • Implemented advanced data analytics dashboards, giving sales teams real-time insights that helped increase sales closure rates by 34%.
  • In collaboration with finance, established a budgeting process that lowered district-wide expenses by 25% while maintaining service quality.
  • Managed the successful rollout of SAP, improving operational efficiency and driving a 67% cost reduction across 12 district locations.
  • Partnered with HR to revise the sales performance bonus structure, improving employee motivation and reducing turnover by 70%.
  • Collaborated with team of 9 in the development of standard.

Affiliations

  • American Society for Quality (ASQ) – Customer Experience Programs
  • Institute of Sales & Marketing Management (ISMM)
  • American Medical Informatics Association
  • American Marketing Association
  • Society of Human Resource Management
  • American Economic Association (AEA)
  • Certified Professional Salesperson (CPSP) Credential – Sales Strategy Group
  • Institute for Management Development (IMD) – Executive Education Alumni
  • Association for Data-driven Marketing and Advertising (ADMA)
  • Diversity Executive Leadership Program (DELP)

Certifications

  • Sales Performance Measurement Certification - Ironclad Systems
  • CompTIA Network+
  • Certified Key Account Manager (CKAM) - Brightline
  • Certified Professional in Diversity and Inclusion (CPDI) – Summit Group
  • Certified Strategic Account Manager (CSAM) - Vantage
  • Digital Transformation Certification - Meridian
  • First Aid/CPR Certified
  • Certified in Planning and Inventory Management (CPIM) – Harbor & Co.
  • SHRM Certified Professional (SHRM-CP)
  • ServSafe

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