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Skills

  • Consultative and relationship selling
  • Brand-building strategies
  • Financial records analysis
  • Rapport and relationship building
  • Service-driven sales
  • Market and competitive analysis
  • Change Management
  • Supply chain optimization
  • Sales tracking
  • Cross-cultural communication

Work Experiences

  • Promoted product and service benefits through facility tours and engaging presentations.
  • Updated quality assurance procedures in order to boost productivity and system sales.
  • Met sales goals by forming effective sales teams, preparing annual sales and marketing budgets, and putting strategic action plans in place.
  • Created procedures for 18 employees to sell initiative products and services valued at more than $16.
  • Saved money by effectively negotiating vendor prices, terms of sales, and service agreements.
  • Reviewed regional markets and created lists of potential customers for a team of 3 employees to effectively assign.
  • Was in charge of maintaining and managing a client book of 9 accounts as well as weekly sales records.
  • Was in charge of a regional sales team of 18 people.
  • Planned and executed in-store promotional events in order to increase customer engagement and sales revenue.
  • Met 16% of my quota in my first year as Sales Manager.

Summaries

  • Positive rapport, tailored solutions, and client engagement are all effective ways to cultivate productive client relationships.
  • Excellent attention to detail and the ability to motivate employees to provide world-class service.
  • Proven to be an expert in a variety of sales techniques and approaches.
  • Motivating leader who has built and managed process teams in the past.
  • Results-oriented Miscellaneous professional with client relations, workflow optimization, and stakeholder engagement strengths.
  • With over 14 years of experience in relationship building, account retention, and profit channel growth, I am a focused and driven sales management professional.
  • Communicative and team-oriented, with Power BI expertise.
  • Skilled at establishing long-term client relationships through knowledgeable support and consistent service.
  • Expertise in team leadership and development has been demonstrated.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of EMEA Sales and Operations Manager.

Accomplishments

  • Forged strategic alliances with key distributors across the Southeast, expanding logistics capabilities and increasing fulfillment rates by 79%.
  • Developed a unified sales and operations plan for 2015, reducing duplicative efforts and resulting in a 43% increase in productive hours.
  • Collaborated with EMEA marketing teams to formulate go-to-market strategies for Asana, generating $12 in new annual revenue.
  • Revamped the entire EMEA sales forecast model leading to a 83% increase in accuracy, and minimized expenditure variances by $8.
  • Optimized sales processes across 5 EMEA markets, achieving a 15% reduction in sales cycle times.
  • Led a cross-functional team to negotiate major contracts valued at $14, resulting in a 37% increase in annualized contract renewals.
  • Introduced a KPI dashboard to track and analyze EMEA sales metrics, enhancing data-driven decision-making for sales teams and management.
  • Executed comprehensive sales pipeline management improvements, resulting in a 49% year-over-year increase in close rates across the Midwest.
  • Conducted quarterly business reviews with EMEA sales teams, identifying areas for growth and improving sales effectiveness by 85%.
  • Spearheaded a sales blitz initiative which expanded channel partnerships by 71% and contributed $12 in additional revenue across 2022.

Affiliations

  • Certified Sales Leadership Professional (CSLP), National Sales Association (NSA), 2023
  • Certified Professional in Supply Management (CPSM), Institute for Supply Management (ISM), 2020
  • Member, Association for Supply Chain Management (ASCM), 2016-Present
  • Regional Chair, European Sales & Marketing Association (ESMA) Boston, 2023–2016
  • Affiliate, International Federation of Purchasing and Supply Management (IFPSM), 2015–Present
  • Affiliate, European Association of Buyers & Supply Chain Managers (EABSCM), 2021
  • Member, European Institute of Business Development (EIBD), 2020–Present
  • Executive Council Member, EMEA Business Optimization Network 2017–2024
  • Member, European Logistics Association (ELA), 2017 - Present
  • Member, EMEA Sales and Marketing Professionals Network 2017–Present

Certifications

  • Certified Strategic Planner (by metric)
  • International Business & Trade Certificate (Vantage)
  • Change Leadership for Operational Efficiency (method)
  • First Aid/CPR
  • Certified Business Analysis Professional (CBAP)
  • Certified Sales and Operations Planning Professional (CS&OP) by IBF
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Sales Enablement Professional (CSEP)
  • SAP Certified Application Associate
  • Digital Marketing Certificate (from Brightline or QuickBooks)

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