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Skills

  • Office management
  • Credit and collections
  • Audit preparation and support
  • Regulatory compliance
  • Calendar management and coordination
  • Employee timesheet processing
  • Customer and client relations
  • Social media knowledge
  • Building code and local regulation compliance
  • Document conversion

Work Experiences

  • Wrote business documents such as standard, initiative, and standard that were clear and professional.
  • Effectively interacted with Site Secretary and Site Secretary, took detailed notes, and distributed minutes to all attendees in three years meetings.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Was always looking for ways to make daily operations, client communications, recordkeeping, and data entry more efficient.
  • Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs.
  • Took up to 16 calls per several months and quickly redirected them.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
  • Was in charge of all domestic and international travel arrangements and reservations, resulting in a 16% reduction in the company's travel expenses.
  • Created new filing and organizational procedures that helped the company save $12 per several months in labor costs.

Summaries

  • Offering 2 years of experience in customer relations management.
  • With 11 years of experience as Site Secretary in Chicago, I am organized and hardworking.
  • Site Secretary is a dependable and enthusiastic Site Secretary with 11 years of front desk management experience.
  • Prepared to bring 7 years of experience to Harbor & Co. And take on a new and challenging role.
  • Site Secretary is an attentive and personable administrative support professional with 17 years of experience in fast-paced office environments.
  • Drafting reports and business correspondence, managing mail, and updating tracking spreadsheets are all skills I possess.
  • Positive, upbeat team player with superior clerical knowledge and a can-do attitude.
  • Committed to high-quality organization and office management, as well as problem-solving skills.
  • Demonstrated ability to solve analytical problems and increase operational efficiency.
  • Document management, process improvement, and regulatory compliance are all areas where I've had a lot of experience.

Accomplishments

  • Processed all incoming and outgoing mail for the site office, ensuring critical documents reached stakeholders before assigned deadlines.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Acted as the main liaison between remote project sites and headquarters, facilitating smooth coordination across 6 teams in different locations.
  • Developed and implemented an emergency response plan that successfully trained 6 site staff members and contractors, reducing evacuation time by 30%.
  • Assisted in the preparation of construction schedules, reducing planning time and improving resource allocation by 63%.
  • Maintained accurate logs for site safety briefings and toolbox meetings, enhancing compliance tracking for 2024 audits.
  • Processed and filed confidential legal documents, ensuring compliance with corporate and legal standards, aiding in efficient legal reviews.
  • Streamlined the procurement tracking process, reducing order delays by 15 days and increasing on-time material delivery on critical project stages.
  • Facilitated remote communication and scheduling among 14 globally distributed teams using Salesforce, reducing meeting coordination issues by 69%.
  • Documented and updated site operational procedures, resulting in quicker onboarding times for new personnel by 10 days.

Affiliations

  • American Subcontractors Association (ASA)
  • International Association of Administrative Professionals (IAAP)
  • Project Management Institute
  • Rotary International
  • Lean Construction Institute (LCI)
  • Associated General Contractors of America (AGC)
  • Certified Administrative Professional (CAP) 2021
  • Freemason
  • Association for Supply Chain Management (APICS)
  • Jaycees

Certifications

  • Construction Industry Institute (CII) Executive Program Certificate
  • First Aid at Work Certification - 2016 Chicago
  • Certificate in Construction Project Management - Northwind
  • OSHA 30-Hour Construction Safety and Health
  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • Procurement and Supply Operations Diploma - 2020 Harbor & Co.
  • Salesforce
  • ServSafe
  • Certified Public Accountant

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