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Skills

  • Interpersonal communication with patients
  • High-Risk Dietary Monitoring
  • Patient Management
  • Dietary habits evaluation
  • Customer service
  • Ingredient Cross-referencing for Meal Plans
  • Procedure equipment
  • Business operations
  • Adherence to Prescribed Nutritional Plans
  • Project organization

Work Experiences

  • Oversaw the delivery of method project by category team, which resulted in process.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Based meal plans on patient health conditions.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Adhered to system protocols.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Organized and planned medical nutrition therapy for 7 patients and residents.
  • Achieved zero incidents recorded over 18 months.
  • Achieved results over a two-month period.
  • Achieved 69% compliance during health inspections.

Summaries

  • Achieved a 37% satisfaction increase.
  • Accomplished Nutritional Service Assistant.
  • Adhered to stringent hospital standards.
  • Strengths in cross-functional collaboration and budget management backed up by Miscellaneous training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Bolstered overall patient satisfaction.
  • Nutritional Service Assistant with 7 years of successful stakeholder engagement and team leadership experience.
  • Experienced Nutritional Service Assistant with 7 years of experience educating and supporting initiative clients. Share vital research and data on metric health issues and nutrition suggestions to inform patients. Driven to connect others with additional information and resources to further promote health and wellness.
  • Adaptable Nutritional Service Assistant.
  • Achieved top performance metrics.

Accomplishments

  • Assisted in the training of new kitchen personnel in food safety procedures, improving overall team compliance with hygiene protocols by 17%.
  • Documented patient-reported food preferences using Salesforce for better response to meal adjustments, enhancing system satisfaction.
  • Performed quality assurance inspections on prepackaged meals to meet food safety requirements, leading to a 50% reduction in meal-related complaints.
  • Provided direct food service to patients, leading to better meal outcomes through the consistent application of category.
  • Worked within a multidisciplinary healthcare team to tailor meal options based on updated patient assessments and treatment plans.
  • Handled high-priority tasks during peak meal preparation times, ensuring that patient-specific diets were served accurately and within time standards.
  • Successfully adhered to all local, state, and federal food service regulations while preparing and distributing 6 healthcare-compliant meals daily.
  • Supported the dietary team by updating patient meal plans based on clinical review, reducing nutrition-related readmissions by 51%.
  • Managed allergen-free meal preparation and delivery, ensuring 14 patients per week received meals without cross-contamination.
  • Utilized tracking software to manage patient meal preferences and restrictions, contributing to streamlined workflow and enhanced food service efficiency.

Affiliations

  • Association for Healthcare Foodservice (AHF)
  • American College of Lifestyle Medicine
  • Association of Information Technology Professionals
  • Global Healthcare Accreditation (GHA) for Medical Travel
  • Commission on Dietetic Registration (CDR)
  • National Healthcareer Association (NHA)
  • Lions Club
  • American Society for Parenteral and Enteral Nutrition (ASPEN)
  • Freemason
  • International Council of Nurses

Certifications

  • CompTIA Network+
  • Certified Nutrition Support Clinician (CNSC)
  • Certified Dietary Manager (CDM) - category
  • Safe Food Handling Certificate - Meridian
  • Alzheimer’s Disease Nutrition Certification - initiative
  • Dietary Supplement Certification - metric
  • Salesforce
  • ServSafe Food Handler Certification
  • Apple Certified Associate (ACA)
  • CompTIA A+ Technician

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