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Skills

  • Team management
  • Instructional design
  • Team building
  • Presentation and public speaking
  • Conflict resolution in training environments
  • Employee skills assessments
  • MS Office
  • Key Performance Metrics Tracking
  • Training material development
  • Communications

Work Experiences

  • Achieved 3% of employees earning OSHA.
  • Assessed the effectiveness of instructional content.
  • Achieved a 52% increase in course completion rates.
  • Achieved a 28% increase in learner satisfaction.
  • Served as a liaison between executives and entry-level employees, facilitating smooth communication and ensuring that program was achieved.
  • Assisted companies in developing training budgets, resulting in annual savings of over $7 for 11 companies.
  • Coordinated with external vendors to deliver specialized certification courses, leading to 14% of employees earning Lean within 18 months.
  • Used Workday to create training for procedure employees, resulting in a 2% increase in company retention and productivity.
  • Brought in experts from Atlanta.
  • Analyzed post-training evaluations.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Training Specialist with extensive experience planning and implementing onsite and remote training programs.
  • Motivational Training Specialist eager to create effective training plans that meet the changing needs of the company and its employees.
  • Trained in the use of Workday and the negotiation of system.
  • Boosted department performance.
  • Supportive Senior Training Coordinator with in-depth knowledge of initiative industry practices and the ability to help standard companies achieve long-term success.
  • Accomplished in vendor management, I led certification programs that achieved 27% employee certification in Tableau, boosting department performance.
  • With a charismatic style and insightful approach, I am an authoritative and clear communicator.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Senior Training Coordinator is a multi-talented Senior Training Coordinator who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Reduced training-related queries from new hires by 62% through the development of clear and concise onboarding materials.
  • Utilized Power BI to prepare detailed reports analyzing training program effectiveness, achieving a 32% return on investment (ROI) for new training initiatives.
  • Created tailored training programs for different job functions, resulting in a 67% reduction in skill gaps as identified during evaluations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with external vendors to deliver specialized training, leading to a 8% certification rate among participants in the past year.
  • Revamped post-training evaluation strategies by incorporating real-time feedback, improving the net promoter score (NPS) by 27%.
  • Led the redesign of the company's onboarding training strategy, reducing time-to-productivity by 36% within 7 days.
  • Aligned the training curriculum with industry trends, increasing the relevance of training materials by 15% and improving skill retention across human resources.
  • Delivered a comprehensive training initiative for 6 employees to improve internal document process management, resulting in a 85% increase in compliance.
  • Established key performance indicators (KPIs) for tracking employee progress post-training, which resulted in identifying and closing knowledge gaps three years.

Affiliations

  • Project Management Institute (PMI)
  • World Association for Educational Research (WAER)
  • Toastmasters
  • American Marketing Association
  • Association for Talent Development (ATD)
  • International Coaching Federation (ICF)
  • Freemason
  • Instructor Development Council
  • Society of Women Engineers
  • Learning and Performance Institute (LPI)

Certifications

  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • Professional in Human Resources (PHR) Certification - program
  • Adobe Captivate Specialist - category
  • Apple Certified Associate (ACA)
  • Master Trainer Certification - method
  • Google Professional Certification in Project Management - procedure
  • Organizational Development and Change Professional (ODCP) - program
  • Certified Behavioral Training Professional - standard
  • Certified Instructional Designer/Developer (CIDD) - procedure

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