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Skills

  • MS Office
  • Regulatory compliance
  • Fitness industry software proficiency
  • Group fitness instruction
  • Client Retention Strategies
  • Demonstrating exercises
  • Safety techniques
  • Problem resolution
  • Strength and conditioning
  • Client motivational techniques

Work Experiences

  • Achieved an average improvement of 16% in client speed.
  • Certified in Six Sigma.
  • Coordinated group cycling sessions.
  • Captured a previously untapped demographic.
  • Transported Asana to several months customer locations.
  • Converted 34% of participants into long-term clients.
  • Served as point of reference for fitness expertise within club.
  • Contributed to gym's staffing expansion.
  • Adjusted schedules to optimize participation.
  • Collaborated with gym staff to redesign studio layout, resulting in a 28% increase in overall class attendance.

Summaries

  • Boosted athlete performance and client satisfaction.
  • Boosted gym’s overall class satisfaction rate.
  • Accomplished Indoor Cycling Instructor.
  • Boosted client endurance by 65%.
  • Achieved a client satisfaction rate of 31% %.
  • Boosted corporate program enrollment by 72% in Raleigh.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Keeps up with the latest research and developments in the field of health and fitness.
  • Fitness trainer who is dedicated to guiding clients through their fitness journey.
  • Award-winning Indoor Cycling Instructor with 13 years of experience. Recipient of Excellence Award, recognized for maintaining class attendance rates of 16% and consistently delivering motivating client experiences.

Accomplishments

  • Created personalized training plans for clients recovering from injury, resulting in significant improvements in recovery speed and overall fitness.
  • Leveraged social media platforms to promote indoor cycling programs, increasing enrollment by 69% within 14-month timeframe.
  • Led customized indoor cycling classes for over 8 participants weekly, maintaining 38% client retention.
  • Utilized dynamic scheduling and CRM systems to organize class schedules, optimizing attendance and instructor availability.
  • Trained and certified over 14 new cycling instructors, increasing staff capacity by 67% and expanding range of program offerings.
  • Generated detailed performance reports for senior management, leading to better-informed staffing and class schedule decisions.
  • Documented and resolved metric which led to framework.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented targeted marketing strategies that grew class enrollment by 50% in 2016, exceeding gym revenue goals.
  • Maintained an attendance rate of 23% across all assigned classes, leading to higher customer satisfaction and premium membership recruitment.

Affiliations

  • Corporate Cycling Collective - Network for professionals leading corporate wellness programs that include cycling-based initiatives.
  • International Council of Nurses
  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • National Strength and Conditioning Association (NSCA) - Certified in high-intensity cycling and strength conditioning solutions for athletes.
  • Lions Club
  • HIIT Academy - Annual membership with access to exclusive workshops on High-Intensity Interval Training techniques and innovations.
  • Cycling Performance Group - Joined bike fitting and performance advisory groups to better understand and implement customizable classes.
  • IDEA Health & Fitness Association - Contributed to and attended multiple conferences on fitness education and indoor cycling techniques.
  • Society of Women Engineers

Certifications

  • Certified Spinning Instructor (Mad Dogg Athletics)
  • Apple Certified Associate (ACA)
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR Certified
  • Les Mills RPM™ Certification
  • Certified Pre/Postnatal Fitness Specialist Beacon Labs
  • Certified Strength and Conditioning Specialist (CSCS) (2019)
  • Cisco Certified Network Associate (CCNA)
  • Fitness Nutrition Specialist Certification - NASM 2018
  • Tabata Bootcamp™ Certification - MindBody 2022

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