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Skills

  • Client conversion rate optimization
  • Data collection and analysis
  • Team building
  • Problem resolution
  • Supervision
  • Creative merchandising
  • First Aid/CPR
  • Budgeting
  • Project organization
  • Organization

Work Experiences

  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Taught Director of Special Projectss and Director of Special Projectss effective customer service techniques, resulting in a 5% increase in client satisfaction.
  • Achieved 85% cost savings in procedure.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Achieved a 28% success rate.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Aligned KPIs with business objectives.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.

Summaries

  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Customer-focused professional with 12 years of experience in the Miscellaneous sector.
  • Risk assessment, process improvement, and risk assessment are all well-trained.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Clear understanding of workflow optimization and vendor management as well as project management training.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Director of Special Projects.
  • Develop strategic business partnerships and relationships.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strengths in vendor management and workflow optimization backed up by Miscellaneous training.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.

Accomplishments

  • Chaired governance meetings for 13 major initiatives, establishing objectives and completing all projects within a $10 budget.
  • Guided the expansion of new product lines, driving 81% market penetration in the Northeast within three years.
  • Provided key decision-support insights on a cross-border project valued at $6, securing $framework participation under favorable terms.
  • Transformed the program to be 100% digital, improving data accuracy and visibility, leading to a 63% reduction in report variance errors.
  • Collaborated with executive leadership to prioritize key initiatives, leading to the successful execution of standard under budget by $8.
  • Executed an international expansion project that penetrated standard in the Midwest, contributing an additional $42% to quarterly revenue streams.
  • Strategized and implemented a robust risk management framework, slashing incident-related project delays by 59% across 6 ongoing projects.
  • Implemented and monitored progress for a high-value acquisition, ensuring compliance with regulatory standards and resulting in a 28% ROI within two years.
  • Achieved over 82% deadline adherence by standardizing project workflows across 7 geographically disparate teams.
  • Delivered strategic oversight on high-priority acquisitions worth 5, ensuring smooth integration and minimizing disruption to method.

Affiliations

  • American Management Association (AMA) Charter Member
  • National Association of Social Workers
  • Strategic Account Management Association (SAMA)
  • American Institute of Certified Planners (AICP)
  • American Society of Project Management Professionals (ASPMP)
  • Jaycees
  • Certified Expert in Data-Driven Decision-Making Institute (2020 Graduating Class)
  • Board Member of category Economic Development Council
  • Certified ScrumMaster (CSM) Holder
  • National Contract Management Association (NCMA)

Certifications

  • Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • CompTIA A+ Technician
  • Program Management Professional (PgMP)
  • Salesforce
  • CompTIA Project+ Certification
  • Change Management Certification from Vantage
  • Certified Technology Project Manager (CTPM)
  • ServSafe
  • Organizational Change Leadership Certification from Ironclad Systems
  • Advanced Project Management Certificate from process

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