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Skills

  • MS Office
  • Customer service
  • Organization
  • Operational improvement
  • Team building
  • Client Trigger and Coping Mechanism Education
  • Elderly and Vulnerable Population Counseling
  • Community Outreach and Education
  • Goal setting
  • Crisis intervention

Work Experiences

  • Attained PMP, enabling the implementation of advanced recovery techniques like team leadership, which saw a 82% higher success rate for clients.
  • Led clients through effective therapeutic exercises combining Cognitive Behavior Therapy and Dialectical Behavior Therapy.
  • Achieved a success rate of 38%.
  • Collaborated with schools and universities in Portland.
  • Administered HubSpot screening tool.
  • Achieved results over 7 months.
  • Collaborated with schools and universities in Chicago to deliver substance abuse prevention programs that reached 8 students annually.
  • Achieved Innovation Award for creating a culturally informed program that catered specifically to initiative, increasing client retention by 54%.
  • Achieved 71% fewer relapses over 3 months.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Achieved a 71% improvement in compliance rates over 12 months.
  • Drug Abuse Counselor with category certification and a desire to assist method patients is qualified.
  • Achieved improved client retention rates by 51%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Accurately identify client needs.
  • Certified Drug Abuse Counselor.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Drug Abuse Counselor with 10 years of successful strategic planning and budget management experience.
  • Adept at comprehensive client screening.

Accomplishments

  • Revised intake screening forms, reducing the time spent in the initial assessment by 37% while enhancing the precision of substance use disorder diagnoses.
  • Introduced family support workshops, increasing family involvement in treatment processes and improving recovery success by 59%. Achieved this milestone within 12 months of the program launch.
  • Presented at framework on the latest innovations in substance abuse treatment, sharing evidence-based practices with an audience of 12 industry professionals.
  • Trained and supervised a team of 12 interns in clinical practices, helping reduce administrative burden and improving new hire efficiency by 49%.
  • Trained entry-level counselors on Motivational Interviewing techniques, which led to a 21% increase in overall client success rates in the program.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked closely with insurance companies and grant programs to ensure all services for 18 clients were reimbursed, reducing facility financial shortfall by 50%.
  • Provided tailored support for clients with dual diagnoses, coordinating care with medical staff and creating treatment plans that reduced relapse rates by 39% within 18 months.
  • Reduced waitlist times for counseling by implementing group therapy strategies, allowing for a 55% increase in service accessibility for clients by 2024.
  • Partnered with local community organizations to offer comprehensive aftercare resources, helping 8 clients extend their sobriety post-discharge for over 3 months.

Affiliations

  • National Association of Peer Supporters (NAPS)
  • National Association of State Alcohol and Drug Abuse Directors (NASADAD)
  • Certification of Drug and Alcohol Counseling (CDAC)
  • American Association for Marriage and Family Therapy (AAMFT) – Substance Use Disorders Interest Network
  • The Association for Addiction Recovery in Higher Education (ARHE)
  • National Association for Alcoholism and Drug Abuse Counselors (NAADAC)
  • American Association of Suicidology (AAS) – Addiction Division
  • American Medical Informatics Association
  • Toastmasters
  • International Council of Nurses

Certifications

  • Narcan/Naloxone Administration Training Certification – Colorado
  • Certified Family Trauma Professional (CFTP) - standard
  • Google Certified Professional Cloud Architect
  • Certified Behavioral Health Case Manager (CBHCM) – Oregon Certification Board
  • Certified Clinical Trauma Professional (CCTP) - International Association of Trauma Professionals
  • Certified Compassion Fatigue Professional (CCFP) - International Association of Trauma Professionals
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Apple Certified Associate (ACA)
  • Licensed Professional Counselor (LPC) - program
  • National Certified Counselor (NCC) - National Board for Certified Counselors (NBCC)

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