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Skills

  • Field intelligence gathering and reporting
  • Self-motivated
  • Budgeting and cost reduction strategies
  • Hardware evaluation
  • Report writing and documentation
  • Project management
  • Clerical support
  • Instructional design for physical training
  • Interpersonal and written communication
  • Combat mission debriefing

Work Experiences

  • Entered data into the Salesforce system, including payments, account information, and call logs.
  • Answered an average of 7 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Applied protocols across 13 locations.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Achieved results over several months.
  • Double-checked the data's accuracy and integrity.
  • Achieved results within initiative.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Appointed as the subject matter expert for Six Sigma, increasing workforce compliance rates by 36% following implementation of new protocols.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.

Summaries

  • Awarded Excellence Award.
  • Customer-focused Sales Representative with 4 years of experience solving problems for clients.
  • Adaptable leader focused on risk mitigation.
  • Achieved a 62% improvement in unit cohesion.
  • Accomplished results within 7 monthss.
  • Accomplished this within framework.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Achieved a 85% reduction in supply chain costs.
  • Combat-ready Corporal with extensive experience overseeing the deployment and recovery of 17 ground vehicles under extreme conditions, ensuring optimal vehicle performance.
  • Design and development of successful process embedded software applications in the past.

Accomplishments

  • Led unit in the creation of a secure supply chain process, decreasing lost inventory by 83% and ensuring vital resources were available in the field.
  • Collaborated with customer success to design and implement a cross-training program for risk assessment, increasing joint readiness by 71% in the Southeast.
  • Improved platoon readiness by spearheading daily tactical drills, leading to a 27% increase in mission success rate during exercises.
  • Trained 5 marines in budget management, leading to a 83% reduction in resource waste and improved accountability.
  • Mentored 2 junior marines, 25% of whom went on to receive President's Club, bolstering overall unit capability.
  • Collaborated with team of 12 in the development of framework.
  • Supervised the evaluation and repair of Workday, reducing unit operating costs by 53%.
  • Authored a standardized after-action report template adopted by 6 marine units, improving efficiency of documentation by 24%.
  • Devised a comprehensive maintenance plan for Asana, increasing operational lifespan by 20%.
  • Managed 8 successful maritime interception operations, resulting in the discovery and capture of 11 contraband items while enforcing international law.

Affiliations

  • Member, Association of the United States Army (AUSA)
  • Member, United States Naval Institute (USNI)
  • Certified Instructor, process Marksmanship Training Program
  • Alumni, Marine Expeditionary Leadership Development Program
  • Graduate, Non Commissioned Officer (NCO) Leadership Academy
  • Member, International Counter-Terrorism Officers Association (ICTOA)
  • Affiliated with Armed Forces Communication and Electronics Association (AFCEA)
  • Member, American Legion
  • Member, U.S. Marine Corps Association
  • Member, National Defense Industrial Association (NDIA)

Certifications

  • Certified Protection Officer (CPO)
  • Certified Combat Tactics Specialist
  • Advanced Reconnaissance Training Certification
  • Crisis Negotiation and Communication Instructor Certification
  • Rapid Deployment Force Coordinator Certification
  • Certified Military Emergency Management Specialist (CMEMS)
  • Rescue Team Leader (RTL) Certification
  • Advanced Combat Marksmanship Program (ACMP) Certification
  • Military Resource Management Certification
  • Advanced Tactical Leadership Program

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