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Skills

  • Art history
  • Client relations management
  • Collaborative Product Development
  • Joomla development
  • CSS editing
  • Budget oversight and resource allocation
  • Customer service
  • 2D design
  • Design project lifecycle management
  • Big data leverage in design choices

Work Experiences

  • Contributed to faster turnaround times.
  • Collaborated with the sales team to pitch creative concepts to 7 strategic accounts, securing 45% acceptance rate and $5 in new business.
  • Achieved a 59% retention rate of key accounts.
  • Looked up character drawings and environmental elements for inspiration.
  • Looked into industry trends and compared and contrasted competing products.
  • Created visual models that met both aesthetic and technical requirements.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Coordinated with external vendors to ensure all print projects met the highest standards, resulting in a 15-year zero-product-return track record.
  • Was in charge of the art department's art and office supply needs.
  • Coordinated with external vendors.

Summaries

  • Director of Graphics Production with 4 years of successful team leadership and data analysis experience.
  • Creative and strategic Director of Graphics Production known for implementing efficient production systems that reduced errors by 41% and increased client satisfaction by 77%, directly contributing to account retention.
  • Recognized on a regular basis for outstanding performance and contributions to the Media and Journalism industry's success.
  • Achieved a 65% reduction in design-to-print errors.
  • Developed creative teams to improve performance.
  • Advanced knowledge of digital transformation, having implemented highly effective content management systems that resulted in a 62% decrease in missing or misplaced files.
  • Achieved a 83% cost-saving margin across projects.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved 15% faster turnaround times.
  • Achieved results through effective collaboration with the development team.

Accomplishments

  • Implemented a new Asana solution that increased project throughput by 59%, allowing the team to manage a 2% increase in project volume.
  • Orchestrated the implementation of detailed project timelines across customer success, improving project delivery by 85% and reducing overtime costs.
  • Spearheaded the adoption of new design software and techniques across department, leading to a 45% increase in graphic production output efficiency.
  • Documented and resolved category which led to method.
  • Directed the production of high-impact visual content for method, which resulted in 16% increased audience engagement and overall brand awareness.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated cross-functional team collaboration to create visually compelling presentations resulting in a 81% improvement in client proposal success rates.
  • Collaborated with team of 3 in the development of initiative.
  • Led the graphic production team to exceed project deadlines by 19% through streamlined workflow management and enhanced team collaboration.
  • Collaborated with sales teams to ensure marketing and sales materials consistently met branding standards, improving client satisfaction by 72%.

Affiliations

  • International Society of Typographic Designers (ISTD)
  • Brand Design Association (BDA)
  • Society of Environmental Graphic Design (SEGD)
  • Institute for Digital Culture
  • International Digital Asset Management Association (IDAMA)
  • National Association of Photoshop Professionals (NAPP)
  • Toastmasters
  • Association of Information Technology Professionals
  • Green Graphic Design & Print Professionals Network
  • Printing Industries of America (PIA)

Certifications

  • Google Digital Garage Certification
  • Certified Public Accountant (CPA)
  • MBA in Marketing Management 2017, framework
  • Certified Public Accountant
  • User Experience Design Certification by Interaction Design Foundation
  • Advanced Google Analytics Certification
  • Certified Graphics Communications Manager (CGCM) by Printing Industries of America
  • Adobe Certified Expert (ACE) in Photoshop
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Diploma in Digital Marketing by Vantage

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