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Skills

  • Workflow Optimization
  • Cross-departmental meeting coordination
  • Conflict resolution and mediation
  • Team engagement improvement
  • Event Budget Management
  • Time management and prioritization
  • Project Timeline Creation and Management
  • Bilingual or multilingual communication skills
  • Expense report processing
  • Problem Solving and Salary Discrepancy Resolution

Work Experiences

  • Authored and distributed the monthly business updates to 14 stakeholders, improving company-wide communication and transparency.
  • Collaborated with HR to implement benefits administration tools that reduced employee queries by 62%.
  • Coordinated promotional materials for Adobe Creative Suite launch.
  • Coordinated cross-department meetings.
  • Developed an intern training program, leading to a 54% increase in overall training completion rates without extending deadlines.
  • Based on post-workshop surveys.
  • Developed an action plan to streamline staff meetings.
  • Cut archiving costs.
  • Cut operational costs by $17 annually.
  • Coordinated promotional materials and logistics for Adobe Creative Suite launch, which yielded 76% increase in sales over 2018.

Summaries

  • Detail-oriented professional with extensive experience in vendor negotiation, successfully reducing corporate event costs by over $9 annually. Adept at organizing framework conferences, achieving a 85% satisfaction rate among attendees.
  • Detail-oriented professional with extensive experience in vendor negotiation.
  • Developed and implemented a digital filing system.
  • Boosted office-wide operational efficiencies by 72%.
  • Achieved a 27% satisfaction rate among attendees.
  • Delivered results in fast-paced environments.
  • Achieved a 29% satisfaction rate.
  • Collaborative Management Assistant Officer skilled in developing internal systems to track and manage key performance indicators, consistently driving departmental success. Known for supporting operational excellence across teams.
  • Cut archiving costs significantly.
  • Delivered KPI reports to support senior management.

Accomplishments

  • Managed communications, schedules, and materials for board level meetings, resulting in completion of 7 key initiatives within fiscal deadlines.
  • Successfully coordinated transfer and setup of new office premises for 12-member team, completing project 3 weeks ahead of schedule.
  • Successfully organized Tableau launch event with 11+ attendees, leading to a 70% spike in sales and 3% higher brand recognition.
  • Led initiative to reduce administrative supply expenses by 61% through strategic vendor negotiation and contract renegotiation.
  • Designed innovative workflows for document routing and approvals in Microsoft Excel, contributing to an administrative process efficiency increase of 74%.
  • Managed expense reporting process for 17-department business unit, ensuring 100% compliance with corporate guidelines and maximizing reimbursements.
  • Organized leadership travel plans and international meeting schedules, facilitating seamless global operations across 6 time zones.
  • Prepared executive presentations and decision support materials that contributed to successfully closing 8 high-value deals worth $10 annually.
  • Overhauled outdated office systems and vendor contracts, saving the organization over $16 annually in administrative costs.
  • Collaborated with departments using category to track project milestones and streamline administrative operations, improving project turnaround times by 16%.

Affiliations

  • Collaborated with the Oregon Association of Non-Profit Organization Executives, applying event management and vendor negotiation skills for community events.
  • Member of the Society for Human Resource Management (SHRM), contributing expertise to onboarding and HR policy discussions.
  • Served as a team leader on the metric Employee Experience Advisory Board, influencing key HR policies for future onboarding.
  • Volunteered with the National Federation of Independent Businesses (NFIB), boosting administrative support for small business product launches.
  • Participant in global webinars hosted by the International Facility Management Association (IFMA), focusing on optimizing workspaces for productivity.
  • Certified member of the International Association of Administrative Professionals (IAAP), staying updated on best administrative practices.
  • Committee member for the Association for Talent Development (ATD), driving employee onboarding and training improvement projects.
  • Completed certification through the Association of Certified Professional Administrative Assistants (CAPAA) on advanced financial and contract compliance.
  • Participated in vendor fairs organized by the Business Professionals Network (BPN), networking with third-party providers and learning procurement strategies.
  • Member of the Document Management Association (DAMA), implementing best practices in digital document storage and retrieval systems.

Certifications

  • Association for Talent Development (ATD) Professional in Human Resources certification
  • Certified International Travel Consultant (CITC)
  • Professional in Project Management (PPM)
  • Certification in Procurement and Supply Chain Management
  • Treasury and Cash Management Certificate
  • Certified Records Manager (CRM)
  • Risk Management Professional (PMI-RMP)
  • Chartered Institute of Personnel and Development (CIPD)
  • Financial Modeling & Valuation Analyst (FMVA)
  • CPR/AED Certification

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