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Skills

  • Health communication strategies
  • Community health outreach
  • Pharmacy operations management
  • Multidisciplinary team leadership
  • Healthcare policy advocacy
  • Case management experience
  • Training and development
  • Project oversight
  • Drug utilization review
  • Seasoned in medical clinical procedures

Work Experiences

  • Created partnerships with faith-based organizations.
  • Coordinated public outreach campaigns.
  • Achieved a 60% reduction in missed appointments.
  • Compounding, mixing, packaging, and labeling procedures were all implemented by me.
  • Achieved a 76% program success rate.
  • Prepared monthly financial reports for the board of directors, including income statements, balance sheets, and cash flow statements.
  • Created and implemented a leadership development, coaching, and team management model that resulted in employees being promoted to higher levels of responsibility.
  • Achieved 57% improved health outcomes.
  • Conducted post-program evaluations.
  • Collaborated with healthcare systems.

Summaries

  • Achieved 71% lower no-show rates.
  • Bringing a successful career history of more than 15 years to the table.
  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
  • Exceptional communicator and proven problem solver.
  • Within Miscellaneous, senior Social Health Program Coordinator and outstanding performer in quality assurance and stakeholder engagement.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished in training and managing 9 staff and volunteers in culturally competent care, enhancing client satisfaction by more than 16%.
  • Benefit from 9 years of experience in public health.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Accomplished within one year.

Accomplishments

  • Facilitated cross-sectoral partnership dialogues to promote interdisciplinary solutions to community health issues, raising joint project funding by 81%.
  • Facilitated program workshops focused on mental health awareness and conducted post-program evaluations showing a 34% rise in participant knowledge retention.
  • Implemented a public health initiative that resulted in a 24% increase in community engagement within underserved populations over a 6 months-month period.
  • Developed partnerships with local clinics to facilitate free health screenings, benefiting 16 participants and identifying early-stage health issues.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led an evaluation of public health campaigns for cultural congruency, resulting in tailored health messaging that improved engagement with system by 58%.
  • Coordinated multi-phase outreach campaigns, resulting in service delivery expansion to 13 new community sites in Seattle.
  • Advocated for sustainable healthcare policy changes by presenting outcome data to legislative bodies, resulting in adoption of procedure in 2019.
  • Analyzed patient data to refine health interventions for chronic illness management, leading to a 23% reduction in emergency room visits among participants.
  • Led budgeting and resource allocation for a large-scale health initiative, achieving 3% under-budget while exceeding goals in participant attendance.

Affiliations

  • Society for Social Work Leadership in Health Care (SSWLHC)
  • Society for Public Health Education (SOPHE)
  • Lions Club
  • American Telemedicine Association (ATA)
  • Alliance for Strong Families and Communities
  • Society of Women Engineers
  • National Rural Health Association (NRHA)
  • American Humanist Associations – Social Justice Advocacy Network
  • Public Health Accreditation Board (PHAB)
  • National Organization for Human Services (NOHS)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Health Communication Specialist from Ironclad Systems
  • Certified Public Accountant
  • Healthcare Access Associate (CAAHEP) from Commission on Accreditation of Allied Health Education Programs
  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Trauma-Informed Care Certification from Summit Group
  • Certificate in Human Subjects Research from the Collaborative Institutional Training Initiative (CITI Program)
  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP)

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