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Skills

  • Occupancy strategies
  • Drug inventory management
  • Health communication strategies
  • Time management and prioritization
  • Crisis Intervention and Support
  • Therapy programs
  • Medication dispensing
  • Digital health platforms implementation
  • Emergency response planning
  • Mental health services coordination

Work Experiences

  • Prepared monthly financial reports for the board of directors, including income statements, balance sheets, and cash flow statements.
  • Conducted routine follow-up visits.
  • Achieved results over 2019.
  • Created partnerships with faith-based organizations.
  • Redesigned patient access and back-office workflow processes, resulting in a system-wide staffing cost reduction of 3%.
  • Planned surgeries, handled pre-certifications, and double-checked insurance coverage.
  • Collaborated with mobile clinics.
  • Created partnerships with faith-based organizations to expand outreach for health education, leading to 15 new participants and 24% improved health outcomes.
  • Collaborated with healthcare systems.
  • Advocated for mental health access policies at Portland City Hall.

Summaries

  • Staff development that results in high-performing teams has been recognized.
  • Benefited rural populations.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Benefit from 8 years of experience in public health, focusing on the integration of telehealth services with 52% lower no-show rates.
  • Social Health Program Coordinator with 4 years of successful project management and data analysis experience.
  • Hope to help Summit Group achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Achieved a 78% increase in participation.
  • Aligned with program goals.
  • Healthcare administrator with a track record of providing high-quality healthcare services to patients.
  • Astute professional with extensive experience in pharmacy operations and performance metrics.

Accomplishments

  • Secured $102,000 in funding by writing successful grant proposals to support low-income health programs aimed at hard-to-reach populations.
  • Expanded a COVID-19 vaccination outreach initiative, successfully raising awareness and contributing to a 81% vaccination rate increase in targeted areas.
  • Coordinated multi-phase outreach campaigns, resulting in service delivery expansion to 13 new community sites in Seattle.
  • Directed data-driven revisions of chronic disease self-management program, leading to a 21% improvement in patient outcome metrics.
  • Researched and implemented best practices for community-based health education, resulting in a measurable increase of 61% in patient self-efficacy scores.
  • Documented and resolved framework which led to program.
  • Monitored program compliance with local and federal standards, achieving 2 years of operation without citation or penalties.
  • Implemented a public health initiative that resulted in a 24% increase in community engagement within underserved populations over a 6 months-month period.
  • Collaborated with frontline healthcare workers to design outreach strategies, resulting in a 64% decline in preventable hospital readmissions.
  • Directed recruitment and training of volunteer coordinators for health events, growing the volunteer pool by 58% year-over-year.

Affiliations

  • Freemason
  • National Association of Social Workers
  • Association for Computing Machinery
  • International Council of Nurses
  • U.S. Department of Health & Human Services (HHS) Partnership Program
  • American Telemedicine Association (ATA)
  • National Commission for Health Education Credentialing (NCHEC)
  • Community Health Planning and Policy Development Section (CHPPD)
  • American Association of Service Coordinators (AASC)
  • National Association of County and City Health Officials (NACCHO)

Certifications

  • Apple Certified Associate (ACA)
  • Certified Professional in Healthcare Quality (CPHQ) from National Association for Healthcare Quality
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Mental Health Practitioner from method
  • Certified Community Health Worker (CCHW) from Massachusetts Department of Health
  • Project Management Professional (PMP)
  • Salesforce
  • SHRM Certified Professional (SHRM-CP)
  • Certified Case Manager (CCM) from Commission for Case Manager Certification
  • CompTIA Security+

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