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Skills

  • Fee payment processing
  • Budget management and forecasting
  • Training and development
  • Customer satisfaction improvement
  • Audio-visual systems setup
  • Operational improvement
  • Database management
  • Communications
  • Audio/visual equipment
  • Library research support

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with Cedar Works.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Assisted patrons with photocopiers, microfiche, and audio/visual equipment operation and rentals at the library.
  • Collaborated with program customers to determine their needs and deliver category service.
  • Processed customer fines and advised customers on how to reduce future charges.
  • Clarified guidelines for staff and students.
  • Attended by 14 students.
  • Achieved nearly $5 in annual operational cost savings.

Summaries

  • Created student-focused programs.
  • Achieved significant gains in media center efficiency.
  • Achieved a 69% increase in technology-driven lesson plans.
  • Achieved a 38% improvement in post-workshop literacy test scores.
  • Costs were consistently reduced while profits were increased.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Prioritizes patron satisfaction while balancing team support and library operations requirements.
  • Achieved a 18 months improvement in issue response times.
  • Cut material wait times by 84%.
  • Clear understanding of risk assessment and budget management as well as cross-functional collaboration training.

Accomplishments

  • Developed guidelines and training materials for safe and responsible media usage, increasing student adherence to media center policies by 70% within 18 months.
  • Coordinated the integration of a new digital library platform, increasing access to study materials for online students by 15% in 2018.
  • Implemented a media center feedback system using surveys, increasing user satisfaction ratings by 27% within 15 months.
  • Resolved product issue through consumer testing.
  • Collaborated with education professionals to integrate a new digital storytelling tool, engaging 2% more students in two years.
  • Introduced a digital preservation strategy for school records and media archives, digitizing 12 years’ worth of materials by 2017.
  • Created a cross-curricular media program implemented across 13 departments, resulting in a 36% increase in student collaboration.
  • Conducted regular media center analytics, pinpointing underused resources and reallocating funds, resulting in a cost-saving of $18 annually.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Streamlined the cataloging system by integrating Microsoft Excel, reducing catalog errors by 40% and improving resource discovery times.

Affiliations

  • International Society for Technology in Education (ISTE)
  • Educause Association
  • National Association of Social Workers
  • International Council of Nurses
  • Instructional Technology Council (ITC)
  • Association for Educational Communications and Technology (AECT)
  • Computer-Using Educators (CUE)
  • Association of Information Technology Professionals
  • North American Serials Interest Group (NASIG)
  • Educational Media & Technology Association of New Jersey (EMTA)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Placement (AP) Workshop Certificate for Media Integration
  • Certified Broadcast Technologist (CBT) by SBE
  • Data-Driven Librarianship in Early Childhood Program by ALA
  • Salesforce
  • CompTIA A+ Technician
  • Fundamentals of Media Asset Management Certification (MAM)
  • Certified Google Cloud Leader in Education
  • CompTIA Security+
  • ServSafe

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